Shift Manager - 4112

Five Guys is a highly recognized American fast-casual restaurant chain known primarily for its commitment to serving outstanding burgers and fries made from fresh, high-quality ingredients. Established with the mission of delivering excellent food complemented by a top-tier customer service approach, Five Guys has grown into a beloved brand with a reputation for cleanliness, quality, and a welcoming atmosphere. The company operates restaurants across North America and continues to expand rapidly, aiming to open more than 1,000 new locations in the near future. At Five Guys, the culture emphasizes honesty, hard work, and a commitment to exceeding customer expectations, making it a sought-after employer in the food service industry. Benefits include comprehensive and customizable options such as medical, dental, vision, pet insurance, and a 401(k) plan with company match based on eligibility, alongside valuable employee assistance programs and relief funds initiated by the owners and staff.

The position of Shift Manager at Five Guys plays a critical role in ensuring smooth restaurant operations during the General Manager’s absence. This is a hands-on leadership position where the shift manager is expected to perform all duties typically managed by crew members and shift leaders, alongside additional responsibilities that keep the restaurant running efficiently and effectively. The shift manager directs daily operations including managing product preparation, delivery, customer service, maintenance, team performance, and inventory control. They are pivotal in maintaining compliance with company standards in all aspects of restaurant operation. The position offers a competitive hourly wage of $18.50 plus tips and bonuses, reflecting the company's recognition of the demanding and dynamic nature of the role.

Working at Five Guys as a Shift Manager means engaging in a fast-paced, high-energy environment that values employees who are energetic, motivational, and fun. The job hours typically align with restaurant operations, opening at 11:00 a.m. and closing at 10:00 p.m., without the complications of drive-thru services. Employees enjoy a unique bonus opportunity through a secret shopper program that rewards the entire team based on visit outcomes. This position offers real career growth opportunities, emphasizing internal promotions and development. Candidates can expect a fun and supportive work culture that takes food quality and safety seriously yet encourages a lighthearted atmosphere. Additional perks include free meals during shifts and access to 401(k), medical, dental, and vision plans based on eligibility. Overall, this role is suited for someone passionate about leadership, customer service, and working with high-quality food in a thriving and rapidly expanding company.