McDonald’s logo

Shift Manager

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.75
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Work Schedule

Rotating Shifts
Flexible
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Benefits

College Tuition Assistance
Free high school completion programs
Free English Language classes
Career advising
flexible schedules
competitive pay
Training and Development

Job Description

This job posting is for a role with an independent McDonald’s franchisee, which means the restaurant is owned and operated by a business separate from McDonald’s USA, although it uses the McDonald’s brand, logos, and food products under license. This independent franchisee handles all employment matters independently, including hiring, staffing, discipline, schedules, and employee management. As such, if you are hired, your employer will be this franchisee company and not McDonald’s USA.

McDonald’s is globally recognized as one of the leading quick-service restaurant brands, known for its commitment to quality food, service, cleanliness, and community involvement. Working with a McDonald’s franchise offers the unique opportunity to be part of a highly regarded brand while gaining invaluable experience in the fast-paced restaurant industry. The franchise supports employees with numerous programs, including world-class training, college tuition assistance, free high school completion programs, free English language classes, and career advising to help employees reach their personal and professional goals.

The role available is for a Shift Manager, a key leadership position who plays a vital role in delivering an outstanding customer experience during shifts. Shift Managers are responsible for overseeing daily restaurant operations, ensuring that customers receive fast, accurate, and friendly service every visit. This position offers an excellent hourly pay rate of $18 to $19.75 and promises a supportive and flexible work environment where employees can balance work with their personal lives. Shift Managers provide leadership and direction to crew members and fellow managers, helping operate the restaurant smoothly and efficiently.

In this role, you will be responsible for supervising food safety protocols and cleanliness to ensure compliance with McDonald’s high standards. Communication is vital, as Shift Managers coordinate with crew members and other shift managers, preparing everyone to run exceptional shifts. You will lead efforts to meet sales and operational goals while maintaining a safe and secure environment. Managing crew schedules, encouraging high performance, and providing exceptional customer service and food quality are central to this role. Additionally, you will be involved in training new employees on essential job functions, helping to build a skilled and motivated team.

This position is ideal for motivated individuals who enjoy leadership roles, working as part of a team, and driving a positive customer experience in a fast-paced setting. If you are committed to excellence in service, food quality, and teamwork, and you are looking for job safety, flexibility, and potential career growth, this opportunity could be the perfect fit for you. Start building your future today with a job that offers skill development, educational opportunities, and an environment that respects your contribution and growth.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a leadership or supervisory role preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Ability to manage teams and schedules
  • Basic math skills
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership or supervisory role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and inventory management skills
  • Customer service oriented
  • Ability to train and motivate team members

Job Duties

  • Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
  • Communicating effectively with crew and the next shift managers to help them prepare to run a great shift, too
  • Achieving targets during their shifts and help departments meet their goals
  • Taking action to monitor safety, security, inventory and profitability
  • Managing crew schedules and encouraging high performance during their shift
  • Providing exceptional customer service and quality food production
  • Training new team members on critical job functions

Job Criteria

Experience

Entry Level (1-2 years)


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