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Shift Manager

Cherry Hill, NJ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

YCH Wendy's is a thriving quick service restaurant franchise dedicated to delivering exceptional service and high-quality food to its customers. Known for blending a fast-paced environment with a commitment to excellence, YCH Wendy's has built a reputation as a reliable dining choice for communities it serves. The company fosters an inclusive workplace culture that encourages growth, teamwork, and continuous learning. As a brand, YCH Wendy's emphasizes the importance of maintaining food safety, operational efficiency, and customer satisfaction, placing its team members at the heart of its success.

Currently, YCH Wendy's is seeking motivated individuals to join their team as Shift Supervisors. This position is a pivotal leadership role designed to support the seamless daily operations of the restaurant. The Shift Supervisor oversees various aspects of the restaurant's functions, including training and supporting crew members, managing opening and closing tasks, ensuring quality and safety standards, and fostering a positive work environment. This role requires a hands-on leader who can multitask effectively, inspire their team, and address operational challenges with professionalism and care.

The Shift Supervisor position at YCH Wendy's offers employees a chance to develop their leadership skills in a dynamic, customer-focused setting that values excellence in every shift. Candidates are expected to exhibit strong interpersonal and problem-solving skills while maintaining a steadfast commitment to customer satisfaction and food safety. They will play a key role in motivating their coworkers, managing daily restaurant activities, and ensuring that the restaurant delivers an outstanding dining experience consistently.

Shift Supervisors can take on specific roles such as Open/Close Supervisor, Kitchen Supervisor, or Customer Service Supervisor, each tailoring leadership efforts to the unique needs of their team and operations. Whether opening the restaurant, leading kitchen activities, or inspiring customer service teams, Shift Supervisors at YCH Wendy's are entrusted with enhancing operational flow and team cohesion. These varied roles provide opportunities for career advancement and skill diversification within the fast-food industry.

Employment is full-time and involves working varied shifts, including weekends, with a focus on reliability and flexibility. Candidates should be prepared for the physical demands of the job, including standing for extended periods and lifting heavy items. YCH Wendy's values employees who demonstrate dedication and eagerness to grow within the company. Furthermore, YCH Wendy's champions equal opportunity employment, encouraging applicants from diverse backgrounds to apply and thrive in this supportive environment. Join YCH Wendy's today and build a rewarding career filled with growth, leadership opportunities, and the chance to make a meaningful impact in the fast-service restaurant industry.

Job Requirements

  • High school diploma or GED
  • Minimum 1 year experience in restaurant, retail, or customer service
  • 6+ months supervisory experience preferred
  • Ability to multitask and motivate a team
  • Strong customer service and problem-resolution skills
  • Physical stamina for long periods of standing and lifting up to 50 lbs
  • Availability to work various shifts including weekends
  • Willingness to obtain ServSafe certification during training
  • Reliable transportation to and from work

Job Qualifications

  • High school diploma or GED
  • At least 1 year in a restaurant, retail, or customer service role
  • 6+ months of supervisory experience preferred
  • Ability to multitask and motivate a team
  • Strong problem-solving and customer service skills
  • Willingness to complete ServSafe certification
  • Reliable transportation

Job Duties

  • Train and support your team by reinforcing food safety practices and coaching crew members
  • Oversee daily operations including setting up registers and preparing for shifts
  • Ensure the restaurant is ready to open or close efficiently
  • Deliver excellence by meeting quality, safety, and service standards in coordination with management
  • Lead by example through supervising, coordinating, and delegating tasks effectively
  • Solve problems by professionally addressing customer feedback and operational challenges
  • Foster a positive and productive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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