
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.50 - $19.50
Work Schedule
Flexible
Benefits
Paid Time Off
Quarterly bonus
Employee Referral Program
flexible schedule
ON DEMAND PAY
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh and high-quality menu offerings, including their famous square-shaped burgers, fresh salads, and hand-spun milkshakes. Established over 50 years ago, Wendy's has grown to become one of the largest and most beloved quick-service restaurants worldwide. The company prides itself on a commitment to customer satisfaction, quality food preparation, and a friendly dining atmosphere. With a strong focus on innovation, employee development, and community involvement, Wendy's offers a dynamic and rewarding work environment for its team members.
This job opportunity is for a Shift Manager position at one of Wendy's franchise locations. As a Shift Manager, you will play a crucial role in ensuring operational excellence by utilizing your knowledge of positional skills, customer service, and health and safety regulations. Your primary goal will be to "Delight Every Customer" by consistently delivering a "WOW" experience to guests and crew members every day. You will work closely with the General Manager to foster a positive work environment and a culture of engaged employees who are motivated to provide superior service. This role offers an excellent opportunity to grow your leadership skills in a fast-paced, supportive, and team-oriented setting.
Wendy's highly values the contributions of its Shift Managers and rewards dedication with competitive hourly pay ranging from $17.50 to $19.50. The position also includes a flexible work schedule, clear training paths for career advancement, and benefits such as paid time off, quarterly bonus potential, and a generous employee referral program. A notable perk includes On Demand Pay, allowing employees to get paid promptly for their hours worked. Wendy's encourages diversity and inclusion, welcoming all races, religions, nationalities, genders, and members of the LGBTQ+ community. The company also ensures that reasonable accommodations are available for employees with disabilities.
This franchise-operated position reflects the entrepreneurial spirit of Wendy's franchise owners, who determine compensation, benefits, and career development programs specific to their locations. Overall, working as a Shift Manager at Wendy's means becoming part of a passionate team that strives to deliver exceptional food and outstanding customer service, all while enjoying the resources and support necessary to succeed in the role. If you are motivated, enjoy fast-paced environments, and want to make a difference in a company that recognizes and rewards your efforts, this role is a fantastic opportunity for you.
This job opportunity is for a Shift Manager position at one of Wendy's franchise locations. As a Shift Manager, you will play a crucial role in ensuring operational excellence by utilizing your knowledge of positional skills, customer service, and health and safety regulations. Your primary goal will be to "Delight Every Customer" by consistently delivering a "WOW" experience to guests and crew members every day. You will work closely with the General Manager to foster a positive work environment and a culture of engaged employees who are motivated to provide superior service. This role offers an excellent opportunity to grow your leadership skills in a fast-paced, supportive, and team-oriented setting.
Wendy's highly values the contributions of its Shift Managers and rewards dedication with competitive hourly pay ranging from $17.50 to $19.50. The position also includes a flexible work schedule, clear training paths for career advancement, and benefits such as paid time off, quarterly bonus potential, and a generous employee referral program. A notable perk includes On Demand Pay, allowing employees to get paid promptly for their hours worked. Wendy's encourages diversity and inclusion, welcoming all races, religions, nationalities, genders, and members of the LGBTQ+ community. The company also ensures that reasonable accommodations are available for employees with disabilities.
This franchise-operated position reflects the entrepreneurial spirit of Wendy's franchise owners, who determine compensation, benefits, and career development programs specific to their locations. Overall, working as a Shift Manager at Wendy's means becoming part of a passionate team that strives to deliver exceptional food and outstanding customer service, all while enjoying the resources and support necessary to succeed in the role. If you are motivated, enjoy fast-paced environments, and want to make a difference in a company that recognizes and rewards your efforts, this role is a fantastic opportunity for you.
Job Requirements
- high school diploma or equivalent
- prior experience in a customer service or retail environment
- ability to work flexible hours including evenings, weekends and holidays
- strong leadership and team management skills
- excellent communication skills
- commitment to providing outstanding customer service
- ability to stand for extended periods and perform physical tasks
Job Qualifications
- high school diploma or equivalent
- previous experience in a leadership or supervisory role preferred
- strong customer service skills
- effective communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of health and safety regulations
- problem-solving and decision-making abilities
Job Duties
- utilize positional skills to manage shifts effectively
- provide excellent customer service and ensure guest satisfaction
- enforce health and safety regulations consistently
- assist General Manager in maintaining a positive work environment
- support and engage team members to foster a strong team culture
- manage daily operational tasks and resolve any issues promptly
- promote company values and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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