Shift Manager

YCH Wendy's is a dynamic and rapidly growing quick service restaurant franchise dedicated to delivering exceptional quality food and outstanding customer service. As a part of this established brand known for its iconic fresh and delicious menu offerings, YCH Wendy's prides itself on maintaining high standards in every aspect of the dining experience. With a strong emphasis on team collaboration, operational excellence, and customer satisfaction, YCH Wendy's fosters an inclusive and energetic workplace culture where employees are encouraged to grow and thrive. The company continuously seeks motivated individuals who are passionate about food service and eager to contribute to its ongoing success and expansion.

In the role of Shift Supervisor at YCH Wendy's, you will be an integral leader in managing daily restaurant operations, ensuring that each shift runs efficiently while upholding the brand’s commitment to quality and customer care. This position offers a rewarding opportunity to build a career in the fast-paced restaurant industry, starting with competitive pay beginning at $17 per hour. As a Shift Supervisor, your responsibilities will encompass coaching and training team members, leading by example to create a positive and productive work environment, and overseeing critical opening and closing procedures. You will work closely with management to meet and exceed safety, food quality, and customer service standards, actively solving problems that arise and ensuring both customer satisfaction and employee success. This leadership role also involves fostering an enthusiastic team culture, preparing the restaurant for busy shifts, and supporting a workplace where every employee can perform at their best. With options to specialize in roles such as Open/Close Shift Supervisor, Kitchen Shift Supervisor, or Customer Service Shift Supervisor, the position offers diversity in daily tasks and professional growth within the Wendy's franchise system.

The ideal candidate will have at least one year of experience in a restaurant, retail, or customer service environment, with a preference for those who have held supervisory responsibilities. The role requires high school diploma or GED and candidates must demonstrate strong leadership and multitasking skills, along with the ability to handle a physically demanding environment that includes standing for extended periods and lifting up to 50 pounds. Flexibility to work varied shifts including weekends and the willingness to travel to different locations are essential. Additionally, candidates should be committed to completing ServSafe certification during training, a key element to maintaining food safety and quality. Reliable transportation to and from work is also necessary. YCH Wendy's values diversity and is proud to be an equal opportunity employer, encouraging applicants from all backgrounds and those who may require reasonable accommodations to apply. If you are passionate about leading teams, providing outstanding service, and being part of a growing restaurant franchise, this role offers a promising pathway to a fulfilling career.