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Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
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Benefits

Competitive starting wage
Comprehensive training program
flexible schedule
Recognition culture
401K with company match
Health Insurance
Dental Insurance
Paid vacation
promote from within philosophy

Job Description

West Quality KFC/TACO BELL is a respected and well-established fast-food restaurant brand that prides itself on fostering a thriving work environment where great people come together to deliver excellent products and guest experiences. With a legacy built on quality, service, and community involvement, West Quality KFC/TACO BELL operates numerous locations, providing delicious, high-quality food in a welcoming atmosphere. The company prioritizes not just the satisfaction of its guests but also values the happiness and professional growth of its employees. By joining the West Quality KFC/TACO BELL family, you become part of a supportive team where your contributions are recognized and your career development is encouraged.

The role of an hourly Shift Manager at West Quality KFC/TACO BELL is a vital position within the daily operations of the restaurant. As a key leader, the Shift Manager is responsible for directing and motivating the restaurant team to uphold company standards across all facets of restaurant management. This role demands a proactive, positive approach to leadership and a commitment to maintaining high levels of food safety, quality, cleanliness, and hospitality. The Shift Manager ensures that every guest enjoys a superior experience through exceptional product quality and outstanding service.

In this role, the Shift Manager takes the lead in training team members, fostering a collaborative and motivated workforce, and actively engaging with guests to address their needs and concerns. Responsibility extends to inventory management, product preparation, adherence to cash handling policies, and maintaining compliance with health and safety regulations. The role is ideal for candidates who possess strong leadership abilities, a desire to learn and grow within the company, and an eagerness to tackle challenges with enthusiasm.

West Quality KFC/TACO BELL emphasizes a positive workplace culture where the team is encouraged to succeed while having fun. With a focus on accountability and leading by example, Shift Managers are empowered to create an environment that promotes excellence and teamwork. The company provides comprehensive training programs to fully equip new managers with the necessary skills and knowledge, as well as offering flexible scheduling to support work-life balance.

This position is perfect for someone who is at least 18 years old, has reliable transportation, and is ready to embrace a rewarding career path in the restaurant industry. The company believes in promoting from within, ensuring that growth opportunities are available for dedicated employees who show leadership and commitment. In addition to a competitive starting wage, West Quality KFC/TACO BELL offers benefits such as 401k with company match, health and dental insurance, paid vacation, and a recognition culture that celebrates employee achievements. Joining the team means becoming part of a family that values quality, hard work, and mutual respect while offering a pathway to advancement and success.

Job Requirements

  • must be at least 18 years of age
  • valid driver’s license
  • reliable transportation
  • positive upbeat attitude
  • strong leadership skills
  • willingness to take on new challenges
  • desire to maintain high standards in food safety quality cleanliness and hospitality

Job Qualifications

  • positive upbeat attitude and strong leadership skills
  • willingness to take on new challenges
  • desire to maintain high standards of food safety quality cleanliness and hospitality
  • ability to motivate the restaurant team
  • active role in guest interaction
  • at least 18 years of age
  • valid driver’s license
  • reliable transportation
  • desire to learn and a willingness to grow

Job Duties

  • direct the restaurant team and ensure compliance with company standards
  • ensure food safety standards are met
  • train and motivate the restaurant team
  • lead in delivering great guest service
  • manage guest relations
  • oversee product preparation
  • manage inventory
  • execute cash policy
  • maintain high quality products and guest service
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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