Shift Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $13.00 - $18.00
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Work Schedule

Flexible
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Benefits

Performance-based pay
Paid Time Off
Same Day Pay
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Accident Insurance
critical illness insurance
Tuition Reimbursement Program
401(k) plan with employer match
Free Meals
opportunities for growth
flexible schedule
Employee Discounts

Job Description

McAlister's Deli is a well-established restaurant chain known for offering quality food in a clean, safe, and customer-focused environment. The brand is dedicated to genuine hospitality and emphasizes employee development, operational excellence, and community involvement. With a focus on putting people at the heart of everything they do, McAlister's Deli has built a reputation for creating welcoming experiences for guests and fostering growth opportunities for its employees. The company values growth and profitability while maintaining high standards of product quality and safety. McAlister's Deli operates with a commitment to creating an inclusive and respectful workplace, providing equal employment opportunities regardless of race, gender, or other protected statuses.

The role of Shift Manager at McAlister's Deli offers a unique opportunity for individuals looking to expand their knowledge within the restaurant industry while pursuing leadership and management growth. As a Shift Manager, you will be recognized as a food service expert and a key leader responsible for managing front-of-house and back-of-house team members. You will be on the front lines guiding, instructing, and developing your team to deliver exceptional guest experiences consistently. This role goes beyond managing daily operations; it focuses on building a positive business environment grounded in genuine hospitality and strong team collaboration.

Shift Managers play a critical role in supervising expenses related to labor, food, and product orders, ensuring that the restaurant operates efficiently and profitably. You'll actively engage with guests to make sure their visits are memorable and reflect the high standards McAlister's Deli upholds. The position comes with an hourly pay rate ranging from $13.00 to $18.00 per hour, providing competitive compensation for your skills and experience.

Working at McAlister's Deli means benefiting from a clean and safe no-grease work environment, free of smoke and alcohol, with shifts that do not extend late into the night. Employees enjoy a flexible schedule, making it a great fit for those seeking balance between work and personal life. The work atmosphere prioritizes employee well-being and performance, supported by various perks and comprehensive benefits.

Overall, this is an ideal role for someone passionate about hospitality, eager to contribute to a team-oriented culture, and ready to take on responsibilities that drive the restaurant's success. McAlister's Deli seeks individuals committed to upholding its mission and values while growing personally and professionally within a supportive company framework.

Job Requirements

  • One year of key employee, shift supervisor or hourly management related experience preferred
  • Ability to manage front of house and back of house operations effectively
  • Strong interpersonal and communication skills
  • Ability to supervise labor, food and product expenses
  • Must be able to interact positively with guests
  • Ability to complete assigned tasks and responsibilities
  • Must be flexible with scheduling and shift times

Job Qualifications

  • One year of key employee, shift supervisor or hourly management related experience preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced restaurant environment
  • Commitment to genuine hospitality and customer service excellence

Job Duties

  • Running successful shifts in the front of house dining and back of house kitchen
  • Building our business through our core value of genuine hospitality
  • Expense supervision when it comes to labor, food and product orders
  • Interact with guests and ensure their experience in our restaurant is one-of-a-kind
  • Must be able to complete all other tasks and responsibilities as assigned by Assistant Managers or the General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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