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The Wendy's Company logo

Shift Manager

Kissimmee, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.55 - $21.75
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Equal employment opportunity

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and commitment to customer satisfaction. As one of the leading names in the quick-service industry, Wendy's prides itself on fostering a welcoming and inclusive culture for both its employees and customers. Established with the mission to serve real food made with fresh ingredients, Wendy's has grown into a brand synonymous with quality, innovation, and community involvement. With numerous locations worldwide, Wendy's continues to expand its family-style environment that supports career growth and personal development for employees at every level.

Working at Wendy's offers mor... Show More

Job Requirements

  • ability to stand and move throughout shifts
  • proficiency in using restaurant equipment such as headsets, registers, and grills
  • reliable transportation to commute to assigned locations
  • willingness to adhere to brand standards and procedures
  • commitment to maintain food safety protocols
  • flexibility with work scheduling

Job Qualifications

  • high school diploma or equivalent preferred
  • previous leadership or supervisory experience in a restaurant or retail setting
  • strong communication and interpersonal skills
  • ability to work flexible hours including evenings and weekends
  • problem-solving aptitude
  • commitment to customer service excellence

Job Duties

  • lead shift operations to ensure smooth restaurant function
  • coach and develop team members to deliver excellent customer service
  • enforce food safety and quality standards
  • manage customer issues and problem-solving during shifts
  • maintain cleanliness and organization of the restaurant
  • operate restaurant equipment efficiently
  • adhere to brand guidelines and procedures

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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