Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

medical benefits
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee assistance program
Unity Care

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh, quality food and commitment to delivering excellent customer service. Founded originally as a quick-service restaurant, Wendy's has expanded to become a multi-million dollar business with numerous locations nationwide. The company prides itself on maintaining a respectful and inclusive work environment where employees can thrive and develop their careers. Wendy's is a part of Manna Inc., a minority-owned affiliate that fosters diversity and inclusion within the workplace while supporting its employees through initiatives such as the Unity Care Fund—a charity providing aid to employees in times of crisis.

Wendy's is currently seeking qualified Shift Managers who are passionate about serving fresh food and providing fast, friendly service. As a Shift Manager, you will have the unique opportunity to run day-to-day operations of the restaurant, effectively managing a multi-million dollar business. This role requires strong leadership, excellent interpersonal skills, and the ability to build a cohesive team that works well together. You will serve as a role model, creating a fun and family-friendly atmosphere for both employees and customers. The position offers a stable work environment, flexible schedules, and competitive pay, including benefits such as daily pay for hourly employees, medical coverage, bonus potential, and education assistance.

The Shift Manager role at Wendy's involves overseeing all operational aspects during your shift, ensuring that customer service standards are met or exceeded. You will be responsible for managing staff performance, training new employees, maintaining restaurant cleanliness and safety standards, and handling customer concerns effectively. Wendy's strongly values employees' development, promoting from within, with more than half of their managers having started in hourly positions. This position requires the ability to multitask in a fast-paced, sometimes loud environment, and involves physical stamina to stand for extended periods, perform repetitive motions, and lift heavy items safely. The role also demands adherence to food safety regulations and a commitment to upholding the company's high standards.

Working at Wendy's is not just about performing tasks; it is about being part of a dynamic team that strives for excellence in every shift. You'll enjoy numerous benefits, including free meals while working, vacation opportunities, referral bonuses, and tenure recognition. Additionally, employee assistance programs and company chaplain support are available, emphasizing the company's dedication to employee well-being. Wendy's invites motivated individuals with prior restaurant experience who are looking to advance their careers in a supportive and rewarding environment to apply for the Shift Manager role. This job offers the chance to lead, grow professionally, and contribute to the success of a beloved fast-food brand.

Job Requirements

  • Ability to stand for extended periods (4-8+ hours)
  • Perform repetitive motions including chopping, stirring, and operating equipment
  • Frequent bending, stooping, squatting, stretching, and reaching
  • Capability to walk stairs and use a step ladder
  • Ability to lift and carry up to 50 pounds regularly
  • Compliance with food safety and sanitation regulations
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Adaptability to work in hot, cold, and fast-paced environments
  • Awareness of safety hazards such as hot surfaces and sharp objects

Job Qualifications

  • Previous experience in food service
  • supervisory or leadership experience in a restaurant setting
  • Strong leadership skills
  • Excellent customer service abilities
  • Effective communication skills
  • Ability to solve problems quickly
  • Strong organizational and multitasking skills
  • High attention to detail

Job Duties

  • Manage daily restaurant operations during shifts
  • Lead and motivate team members to ensure high performance
  • Maintain food quality and safety standards
  • Handle customer complaints and ensure customer satisfaction
  • Train new employees and provide ongoing coaching
  • Monitor inventory and manage supplies
  • Ensure cleanliness and compliance with health regulations

Job Criteria

Experience

Mid Level (3-7 years)


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