Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Bonuses
Flexible Hours
Employee Discount Program
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
short-term disability
long-term disability
Life insurance
401(k) with employer match

Job Description

Wendy's is a renowned fast-food restaurant chain known for its quality food, excellent customer service, and family-friendly environment. Established with a commitment to serving fresh, delicious meals, Wendy's has grown to become one of the most recognized names in the quick-service industry. The company values diversity and inclusivity, welcoming employees from all walks of life into its vibrant team. Known for its innovation and dedication to employee development, Wendy's fosters a workplace culture where team members are motivated to grow their careers and contribute meaningfully to the brand's success.

The role of Shift Manager at Wendy's is a critical position that combines leadership, team building, and operational excellence. As a Shift Manager, you will be responsible for guiding and leading a diverse team of employees to ensure smooth restaurant operations. You will play a pivotal role in fostering a positive work environment that emphasizes teamwork, superior customer service, and profitability. This role is ideal for individuals who are career-minded and motivated by the prospect of advancement within a dynamic and supportive company. The position offers competitive pay with bonuses, flexible schedules, and comprehensive benefits including medical, dental, and vision plans, as well as opportunities for personal growth through training and leadership development.

Shift Managers at Wendy's act as leaders and role models, setting the tone for a fun, family-oriented atmosphere in the restaurant. Beyond daily operational duties, you will have the opportunity to develop your leadership skills and potentially advance to higher-level positions within the company. Wendy's places great emphasis on its managers' ability to inspire their teams to deliver exceptional guest experiences and uphold the highest standards of food safety and quality. This role requires a manager who enjoys problem solving, decision making, and creating a 'Customer First' attitude among team members. You will support the management team by achieving employee, customer, sales, and operational goals while maintaining a clean, safe, and inviting restaurant environment.

If you are looking to build a rewarding career in the food service industry, Wendy's provides the necessary support and pathways to help you succeed. You will enjoy a stable work environment with flexible hours suited to your lifestyle, along with a robust employee discount program and incentives. Shift Managers often find their positions a springboard to long-term career advancement within Wendy's, with many advancing to more senior leadership roles. This position not only offers an excellent employment experience but also extensive opportunities for professional and personal growth.

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Ability to stand and move for most or all of the shift
  • Willingness to obtain SERV Safe certification by end of training
  • Support management team to achieve employee, customer, sales, and operational goals
  • Familiarity with restaurant equipment such as headset, register, or grill
  • Flexible work availability
  • Reliable transportation for occasional travel

Job Qualifications

  • High school diploma or GED
  • Experience in team leadership or management preferred
  • Strong interpersonal and communication skills
  • Ability to problem solve and make decisions
  • Commitment to food safety culture
  • Willingness to obtain SERV Safe certification if not already certified
  • Ability to work flexible hours
  • Reliable transportation to travel to store and training locations

Job Duties

  • Guide and lead the restaurant team during shifts
  • Build a positive and productive team environment
  • Ensure excellent customer service and satisfaction
  • Implement and uphold food safety procedures
  • Maintain cleanliness and operational standards
  • Support management in achieving sales and operational goals
  • Use restaurant equipment such as registers, headsets, and grills effectively

Job Criteria

Experience

Mid Level (3-7 years)


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