Shift Manager

Lapeer, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical

Paid vacation

Career advancement opportunities

Job Description

Popeye's Louisiana Kitchen is a renowned fast-food restaurant chain specializing in flavorful Southern-style fried chicken and authentic Louisiana cuisine. Known for its bold and spicy flavors, Popeye's has established itself as a leader in the quick-service restaurant industry with hundreds of locations across the United States and internationally. The brand prides itself on its commitment to quality food, excellent customer service, and creating a welcoming and enjoyable dining experience for guests. As a franchise, each Popeye's restaurant operates under strict guidelines to maintain the brand's high standards and ensure customer satisfaction at every visit. Popeye's Louisiana Kitchen is continuously growing and seeks talented and passionate individuals to join their leadership team.

The Shift Manager position at Popeye's Louisiana Kitchen is an exciting role for individuals who are passionate about customer service, leading teams, and driving restaurant success. This role is responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer satisfaction. The Shift Manager ensures that every customer interaction is characterized by friendly, personalized service combined with prompt delivery of high-quality food in a clean and inviting environment. More than just overseeing daily operations, the Shift Manager plays a crucial role in maximizing both sales and profitability while fostering a positive and productive work atmosphere. This position requires strong leadership skills to train, develop, and recognize team members, ensuring that organizational and personal goals are met.

In addition to managing the restaurant team, the Shift Manager is responsible for all aspects of daily restaurant operations, which include supervising staffing levels, controlling cash and inventory, and enforcing company policies. They collaborate closely with the district manager to develop and implement local marketing and promotional efforts aimed at increasing sales volume and guest traffic. This leadership role demands flexibility, problem-solving ability, and excellent communication skills to navigate the dynamic fast-food environment effectively.

Popeye's Louisiana Kitchen offers competitive salaries and a rewarding benefits package, including medical coverage, paid vacation, and ample opportunities for career advancement. The company encourages individuals with exceptional customer service skills, a strong team spirit, and a results-oriented mindset to apply and join their growing team. This position offers a platform to showcase leadership talents, gain valuable management experience, and contribute to the ongoing success of a respected brand in the quick-service restaurant industry. If you are ready to take on a challenging and fulfilling role that combines operational management with team leadership and customer engagement, the Shift Manager role at Popeye's Louisiana Kitchen is an excellent opportunity to grow your career in the hospitality and food service sector.

Job Requirements

2-4 yrs of supervisory or management experience in a restaurant environment
ability to train, guide and lead management staff
ability to work independently with discretion
availability to work flexible hours
excellent problem solving skills
strong written, verbal, math and interpersonal communication skills
good organization and time-management abilities
possession of a valid driver’s license and reliable transportation

Job Qualifications

2-4 yrs. supervisory or management experience from a restaurant environment
the ability to train, guide and lead management staff
the ability to work with a high degree of independence and discretion
the ability to work flexible hours
good problem solving techniques
good written, verbal, math and interpersonal skills
good organization and time-management skills
valid driver’s license with reliable transportation

Job Duties

Instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
trains new management employees to develop and supervise the crew
responsible for the overall recruiting and hiring of hourly employees
ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts
works to maximizes sales and profits within the restaurant
responsible for all cash controls and enforcement of company policies
in conjunction with the district manager, prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
responsible for ordering, accounting and maintenance of all food and paper inventories
assures that all safety and security procedures are followed within the restaurant