You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision care
401k
short term disability
long term disability
Bonus quarterly
Holiday bonus annual
sick days
Paid holidays
Vacation pay
Advancement opportunities
Tuition Assistance
Job Description
Wendy's is the world’s second largest quick-service hamburger company, renowned for its commitment to quality food and exceptional customer service. The company operates more than 6,500 franchise and Company restaurants across the United States and 25 other countries and U.S. territories worldwide. Established as a leader in the fast-food industry, Wendy’s has built a strong reputation for its fresh, never frozen beef, innovative menu offerings, and dedication to delighting customers with a friendly and efficient dining experience. As a brand, Wendy’s takes pride in fostering a positive work environment for its employees, offering growth opportunities, comprehensive training, and competitive benefits.... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED required
- One or more years of restaurant experience
- Six months or more of restaurant, retail, customer service, or equivalent experience
- Ability to multi-task and provide sound advice and direction
- Ability to work well in a team and maintain a strong customer focus
- Exhibit professionalism, composure, and discretion in problem resolution
- Ability to work accurately in a fast-paced environment with noise and temperature variations
- Ability to stand for prolonged periods
- Frequent lifting and carrying up to 50 pounds
- Must use headset as required
- Availability to work all shifts, days of the week
- Ability to transfer to other locations and travel as needed
- Must obtain ServSafe certification by the end of training.
Job Qualifications
- High school diploma or GED
- One or more years of restaurant experience
- Six months or more of restaurant, retail, or customer service experience
- Ability to multi-task while maintaining composure
- Ability to take and give direction effectively
- Strong customer orientation and professionalism
- Experience in team communication and leadership
- Knowledge of food safety practices
- Ability to work in fast-paced, varying environmental conditions
- Ability to mentor and develop team members
- Willingness to obtain ServSafe certification.
Job Duties
- Train, monitor and reinforce food safety procedures to crew members
- Act as Cash Manager as needed, including setting up cash registers at open and verifying cash at close
- Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
- Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles and meetings
- Supervise crew members and Team Trainers to maximize retention
- Supervise, coordinate and delegate execution of operations tasks ensuring compliance with company policies
- Ensure quality, production and service standards are met and create a safe, efficient, and professional environment
- Help execute shift-specific procedures according to DOP
- Assist with crew member scheduling to ensure proper coverage
- Follow up and resolve Voice of Customer (VOC) issues
- Supervise and coordinate opening and closing procedures
- Lead in maintaining cleanliness, food safety, and line prep set-up
- Mentor and develop crew members and Team Trainers
- Ensure compliance with service, production, quality, and food safety standards in the kitchen
- Train team members and support their development
- Create a customer-focused service culture to build loyalty
- Plan daily operations to deliver superior customer service
- Execute effective team huddles to communicate priorities and expectations.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: