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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
vision coverage
Disability insurance
Life insurance
Paid Leaves
Adoption assistance
Employee Resource Groups

Job Description

This job opportunity is for a shift manager position at a restaurant that is independently owned and operated by a franchisee licensed to use McDonald's branding and food products. Unlike a corporate McDonald's establishment, this restaurant operates as a separate business entity from McDonald's USA. The franchisee manages all employment-related aspects including hiring, scheduling, discipline, and employee supervision without any direct control or involvement from McDonald's USA. This unique setup provides the employee a distinct experience of working with a respected global brand while being part of an independent and locally operated business.

The restaurant, known for its fast-paced, customer-centered... Show More

Job Requirements

  • Must be 18 years or older
  • Experience in leadership or supervisory role preferred
  • Ability to work flexible hours and shifts
  • Strong communication skills
  • Ability to manage multiple responsibilities simultaneously
  • Commitment to delivering excellent customer service
  • Willingness to support training and development activities

Job Qualifications

  • Previous leadership experience preferably in restaurant, retail or hospitality environment
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varied shift hours
  • Positive attitude and team player
  • Minimum age of 18 years
  • Capability to manage and motivate a team
  • Basic understanding of safety and food quality standards

Job Duties

  • Plan and lead shifts to ensure operational excellence
  • Monitor shift performance and take corrective actions
  • Ensure food safety and quality production
  • Manage crew and oversee training efforts
  • Maintain daily cleanliness and facility maintenance
  • Provide exceptional customer service
  • Handle scheduling and inventory management
  • Ensure safety and security compliance
  • Communicate effectively with staff and next shift manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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