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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance

Job Description

This job posting is for a position at a restaurant owned and operated by an independent franchisee of McDonald's. It is important to note that this franchisee is a separate entity from McDonald's USA and holds a license to use the McDonald's logos and food products. However, the franchisee is the employer responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA does not influence or handle any employment decisions for this franchisee-operated restaurant.

McDonald's is a globally recognized fast-food chain known for its consistent quality, fast service, and a welcoming environment. Each franch... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • must be 18 years or older
  • ability to lead a team effectively
  • excellent communication skills
  • strong organizational and multitasking abilities
  • willingness to work flexible hours including weekends and holidays
  • commitment to upholding food safety and sanitation standards

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment
  • positive team player with flexible schedule
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • minimum age of 18 years

Job Duties

  • lead shifts every week to ensure customers receive fast, accurate, friendly service
  • provide leadership to crew and other managers during shifts
  • plan each shift and monitor performance
  • ensure compliance with McDonald's quality, service, and cleanliness standards
  • monitor safety, security, and profitability
  • communicate with the next shift manager for smooth handovers
  • manage food safety
  • oversee internal communication
  • handle inventory management
  • maintain daily cleanliness and restaurant maintenance
  • manage and train crew members
  • ensure quality food production
  • deliver exceptional customer service
  • manage safety and security protocols
  • develop and adjust employee scheduling
  • provide ongoing training and coaching

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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