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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Cash incentives
Employee Discounts
Paid sick leave
Paid Time Off
Tuition Reimbursement
educational assistance
Training opportunities
Advancement opportunities
Weekly direct deposit
401k plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

This job opportunity is with a restaurant operated by an independent franchisee authorized to use McDonald’s logos and food products. Although this franchisee is affiliated with the globally recognized McDonald’s brand, it operates as a separate entity responsible for all employment matters, including hiring, firing, staffing, scheduling, and overall employee management. The restaurant offers flexible scheduling tailored to individual needs, along with a culture that prides itself on making every team member feel valued and appreciated. This environment is ideal for those who want a career in a dynamic, customer-focused restaurant setting where they can grow and develop their skills.Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or restaurant operations
  • Strong leadership and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Must be able to stand for extended periods
  • Ability to communicate clearly
  • Basic computer literacy

Job Qualifications

  • Passion for helping and serving others including customers and team members
  • Strong customer service and support focus
  • Effective communication skills
  • Ability to anticipate customer needs and provide solutions
  • Decision-making skills in a fast-paced environment
  • Previous leadership or supervisory experience preferred

Job Duties

  • Lead the experience by handling and overseeing crew schedules
  • Inspire and empower crew and managers to provide an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet standards
  • Take action first by addressing safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continuous learning within the restaurant
  • Drive and expect a high level of performance from the team

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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