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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Flexible Hours
Paid training
Free Meals
Free TeleHealth
Tuition Assistance
Paid vacation
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee of McDonald's, a globally recognized leader in the fast-food industry. Although the franchisee operates under the McDonald's brand, utilizing its logos and food products, it is a separate entity entirely from McDonald's USA. This distinction means that if you are hired, you will be employed by the independent franchisee, not McDonald's USA, which has no involvement in employment decisions such as hiring, firing, staffing, or scheduling for this particular restaurant.

The position offered is that of a Shift Manager in a highly dynamic and fast-paced en... Show More

Job Requirements

  • must be at least 18 years old
  • ability to lead shifts and manage teams
  • strong organizational and multitasking skills
  • knowledge of food safety and quality standards
  • ability to maintain cleanliness and safety protocols
  • effective communication skills
  • flexibility to work weekends and holidays

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environments preferred
  • strong communication and interpersonal skills
  • ability to lead and motivate a team
  • flexibility to work varied schedules
  • passion for working in a fast-paced environment
  • at least 18 years old

Job Duties

  • lead shifts ensuring fast, accurate, and friendly customer service
  • provide leadership to crew and managers during shifts
  • plan and monitor shift performance
  • ensure compliance with McDonald's quality, service, and cleanliness standards
  • monitor safety, security, and profitability
  • communicate shift details to succeeding shift managers
  • manage food safety and internal communication
  • oversee inventory management
  • maintain daily maintenance and cleanliness
  • manage crew scheduling and training
  • ensure exceptional customer service
  • promote safety and security

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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