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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

College Tuition Assistance
valuable job training
Retirement benefits
flexible scheduling
Paid Time Off
Health Insurance
Employee Discounts

Job Description

This job opportunity is with a independently owned and operated McDonald’s franchise, not McDonald’s USA itself. The franchisee holds a licensing agreement to use McDonald’s unique logos, branding, and food products while maintaining independent control over all employment-related matters at the restaurant. This means the franchisee is the direct employer responsible for staffing, hiring, firing, scheduling, training, and day-to-day management of restaurant operations. McDonald’s USA does not participate in the hiring process, employee discipline, or staffing decisions. Applications submitted for this position will be reviewed solely by the franchisee, emphasizing the independent nature of this employment relationship.

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Job Requirements

  • must be 18 years or older
  • previous leadership experience preferred
  • strong communication skills
  • ability to manage and motivate team members
  • flexible availability
  • passion for providing excellent customer service

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail or hospitality environments preferred
  • positive team player with a passion for fast-paced work
  • strong communication skills
  • ability to motivate and manage a team
  • flexible schedule
  • must be 18 years or older

Job Duties

  • lead shifts every week to ensure fast, accurate, friendly customer service
  • provide leadership to crew and other managers during shifts
  • plan and monitor shift performance
  • take action to meet McDonald’s quality, service and cleanliness standards
  • monitor safety, security and profitability during shifts
  • communicate with the next shift manager for smooth transition
  • help meet targets and departmental goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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