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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered by a restaurant operated by an independent franchisee licensed to use the McDonald’s brand, logos, and food products. Unlike employment with McDonald’s USA, this franchisee is a separate company and your employer will be the franchise owner, who is solely responsible for all employment-related matters such as hiring, firing, scheduling, and discipline at the restaurant. McDonald’s USA does not participate in employment decisions or receive applications for these roles. This structure allows the franchise to maintain its local management while providing the benefits and prestige associated with the globally recognized McDonald’s brand. The restaurant operates... Show More

Job Requirements

  • Must have previous leadership experience preferred within restaurant, retail, or hospitality
  • Must be at least 18 years old
  • Must be able to work flexible schedules
  • Must have positive attitude and teamwork skills
  • Must be able to operate in a fast-paced environment
  • Must be able to provide excellent customer service
  • Must have reliable communication skills

Job Qualifications

  • Previous leadership experience preferred
  • Experience in restaurant, retail, or hospitality environments preferred
  • Positive team player with passion for fast-paced environment
  • Ability to manage and motivate a team
  • Flexible schedule availability
  • Minimum age of 18 years

Job Duties

  • Lead shifts ensuring customers receive fast, accurate, and friendly service
  • Provide leadership to crew and other managers during shifts
  • Plan each shift and monitor performance
  • Ensure compliance with McDonald’s quality, service, and cleanliness standards
  • Monitor safety, security, and profitability during shifts
  • Communicate shift details to the next Shift Manager for smooth transition
  • Manage food safety, internal communication, inventory, daily maintenance, scheduling, and training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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