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SHIFT MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Opportunities for advancement
A fun work environment
Vacation pay
401K with company match
Medical Coverage
dental coverage
vision coverage

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu offerings and customer-centric approach. With thousands of locations worldwide, Wendy's is committed to delivering exceptional dining experiences through its dedication to quality, innovation, and community involvement. As a leader in the quick-service restaurant industry, Wendy's continues to invest in its employees' growth and development, fostering a workplace environment that values teamwork, leadership, and career advancement.

The Shift Manager role at Wendy's is a vital leadership position responsible for overseeing daily restaurant operations and ensuring exceptional customer service. This role provides an excellent opportunity for individua... Show More

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or equivalent
  • Have at least 6 months of restaurant, retail, or customer service related experience
  • Able to multitask and maintain composure
  • Ability to work well within a team
  • Strong customer service focus
  • Willingness to obtain ServSafe certification by end of training

Job Qualifications

  • High school diploma or equivalent
  • At least 6 months of experience in restaurant, retail, or customer service environment
  • Strong leadership and multitasking skills
  • Ability to work effectively in a team environment
  • Service-oriented mindset
  • Willingness to obtain ServSafe certification by the end of training

Job Duties

  • Provide daily leadership to ensure the restaurant meets operational goals
  • Mentor team members to deliver excellent customer service
  • Manage opening and closing procedures as assigned
  • Oversee back of house operations when designated
  • Ensure overall guest experience is exceptional
  • Maintain composure while multitasking
  • Collaborate effectively with team members to foster a positive work environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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