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Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.00 - $23.75
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Work Schedule

Standard Hours
Flexible
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Benefits

Tuition Assistance
Online classes for High School Diploma
Food discount during shifts
Food discount on days off
401(k) with Company Match
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Bonuses
Incentives
career opportunities

Job Description

This employment opportunity is offered by an independent McDonald's franchisee, a devoted dining establishment that operates within the vast network of McDonald's restaurants, yet functions as a separate entity from McDonald's USA. This independent franchisee is committed to delivering the renowned McDonald’s experience, which includes fast, friendly service, quality food, and exceptional cleanliness standards in a welcoming environment. As a family of restaurants, McDonald's franchisees play a critical role in their communities by creating jobs, providing accessible food options, and supporting local economies while upholding the globally recognized McDonald's values and customer service principles.

The position available is for a Shift Manager within this independent franchise location, offering a pay range starting from $21.00 to $23.75 per hour, reflective of your previous managerial experience and expertise in quick service restaurant environments. The role of the Shift Manager is dynamic and essential to the seamless operation of the restaurant. You will be responsible for overseeing shifts, leading the crew, ensuring customer satisfaction, and maintaining the high standards for which McDonald's is known.

Working as a Shift Manager offers more than just a paycheck; it provides growth opportunities supported by comprehensive training and career development initiatives. Employees enjoy numerous benefits including tuition assistance where the franchisee offers up to 100% coverage for select education programs or up to $3500 annually, free online high school diploma classes, and food discounts both during shifts and days off. Furthermore, the position provides eligibility for medical, dental, and life insurance, as well as a 401(k) plan with company match and flexible scheduling that facilitates a good work-life balance.

This role requires individuals who are motivated, agile, and able to thrive in a fast-paced environment. The Shift Manager is expected to provide effective leadership to the team by setting a positive example, managing schedules, and ensuring all food safety and cleanliness standards are met or exceeded. Beyond day-to-day shift oversight, the Shift Manager actively collaborates with staff to meet operational goals, from inventory management to customer service quality, helping to drive the restaurant’s overall success.

The position also emphasizes employee development, with Shift Managers playing a pivotal role in training new hires and fostering an environment of continuous learning and improvement. The role is ideal for those who enjoy leadership and have a passion for excellent service, teamwork, and operational effectiveness. Most of the general managers and area supervisors within this franchise started in roles like these, highlighting the career progression opportunities available.

This opportunity is perfect for team players who are enthusiastic about the fast-food industry and are looking for a job that accommodates a flexible schedule, promotes educational advancement, and rewards performance with bonuses and incentives. Shift Managers contribute significantly to the customer’s dining experience while building foundational management skills that can translate to a wide range of hospitality and retail careers.

Candidates must be at least 18 years old and have relevant leadership experience, preferably in restaurant, retail, or hospitality sectors. A Food Handlers Certification is required for the role, ensuring that all food safety protocols are understood and implemented effectively. With a commitment to employee success and customer satisfaction, this independent McDonald's franchise is dedicated to creating a work environment where each team member can thrive and make a meaningful impact.

Job Requirements

  • At least 18 years of age
  • Food Handlers Certification required
  • Previous managerial or leadership experience preferred
  • Ability to work a flexible schedule
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Passion for customer service

Job Qualifications

  • Previous leadership experience in restaurant, retail or hospitality environment preferred
  • Positive team player with a flexible schedule
  • Passion for working in a fast-paced environment
  • Food Handlers Certification required
  • Ability to provide leadership and motivate others
  • Strong communication skills
  • Must be 18 years or older

Job Duties

  • Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
  • Communicating effectively with crew and the next shift managers to help them prepare to run a great shift too
  • Achieving targets during their shifts and help departments meet their goals
  • Taking action to monitor safety, security, inventory and profitability
  • Managing crew schedules and encouraging high performance during their shift
  • Providing exceptional customer service and quality food production
  • Training new team members on critical job functions

Job Criteria

Experience

Mid Level (3-7 years)


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