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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Service awards
Employee Resource Connection

Job Description

This job posting is for a position at a McDonald's restaurant owned and operated by an independent franchisee, separate from McDonald's USA. This franchisee holds a license to use the McDonald's logos and food products, but is an independent company and employer. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are handled solely by the franchisee, with no involvement or control from McDonald's USA. Consequently, if hired, you will be employed by the franchisee, not McDonald's USA.

McDonald's franchisees uphold the high standards of the McDonald's brand by providing excellent food, service, cleanliness, and value. They ... Show More

Job Requirements

  • Must be 18 years or older to be a manager
  • Previous leadership experience preferred
  • Ability to work a flexible schedule
  • Positive attitude and teamwork skills
  • Passion for fast-paced work environment

Job Qualifications

  • Previous leadership experience preferred, ideally in restaurant, retail, or hospitality
  • Positive team player with a flexible schedule
  • Ability to work in a fast-paced environment
  • Strong communication and leadership skills
  • Passion for delivering exceptional customer service

Job Duties

  • Lead and supervise shifts each week to ensure fast, accurate, and friendly customer experiences
  • Provide leadership to crew members and other managers during shifts
  • Plan shifts and monitor performance throughout the shift
  • Ensure the team meets McDonald's quality, service, and cleanliness standards
  • Monitor safety, security, and profitability during shifts
  • Communicate with the next Shift Manager to prepare them for their shift
  • Oversee food safety, inventory management, daily maintenance, crew management, quality food production, exceptional customer service, safety, security, scheduling, and training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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