Shift Manager

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive salary

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

employee recognition programs

Job Description

Fulenwider Enterprises operates popular fast-food restaurant brands including KFC and Taco Bell, offering a dynamic and energetic work environment that values quality, customer service, and teamwork. With its dedication to delivering delicious food and memorable customer experiences, the company has established itself as a trusted name in the quick-service restaurant industry. Known for its commitment to employee development and fostering a positive workplace culture, Fulenwider Enterprises provides ample opportunities for growth, training, and advancement within its team. Each location thrives on a team-oriented approach where staff members contribute to a friendly and efficient service atmosphere, making it a preferred employer for individuals seeking careers in the food service sector.

The Shift Manager role at Fulenwider Enterprises' KFC and Taco Bell restaurants is an exciting leadership position designed for energetic individuals passionate about food, customer satisfaction, and team motivation. As a Shift Manager, you will be the captain of the ship during your assigned shift, guiding a dedicated crew of enthusiastic employees to ensure seamless restaurant operations. You will play a pivotal role in maintaining high standards of food safety, excellent customer service, and a fun, engaging environment for both staff and customers. Your responsibilities include overseeing all aspects of the restaurant during your shift, from supervising team members and handling customer inquiries to monitoring inventory and managing cash transactions. This role offers a unique blend of hands-on operational leadership and team management, ideal for someone who thrives in a fast-paced environment and enjoys leading by example. Fulenwider Enterprises values proactive problem-solving skills, adaptability, and the ability to foster a positive workplace culture. Whether it's training new employees or promoting new menu items, your leadership will directly contribute to the restaurant's success and growth. This is a full-time position that provides competitive compensation and benefits, reflecting the important role Shift Managers play in the company's ongoing commitment to excellence and customer satisfaction.

Job Requirements

High school diploma or equivalent
Previous experience in restaurant or fast-food settings preferred
Proven leadership skills
Strong communication and interpersonal abilities
Ability to work flexible hours including evenings, weekends, and holidays
Basic knowledge of food safety and sanitation practices
Ability to handle cash and perform basic accounting tasks

Job Qualifications

Previous restaurant or fast-food experience preferred
Ability to lead and motivate a team effectively
Excellent verbal communication skills
Ability to thrive in a fast-paced environment and adapt to changing circumstances
Flexible availability including evenings, weekends, and holidays
Food safety certification preferred but not required

Job Duties

Supervise shift including managing staff and ensuring compliance with company policies
Motivate and guide team members to deliver exceptional service
Interact with customers, take orders, and address concerns promptly
Maintain high food safety standards and monitor food preparation
Handle cash registers, process payments, and maintain accurate records
Keep track of inventory levels, order supplies, and manage stock rotation
Prepare shift reports including sales, labor costs, and incidents
Train new team members on company policies and customer service standards
Handle unexpected situations and resolve conflicts quickly
Ensure the restaurant is clean, organized, and presentable
Assist in promoting new menu items, deals, and promotions to drive sales