Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance

Job Description

This job posting is for a restaurant position at a location owned and operated by an independent franchisee licensed to use McDonald’s logos, brand, and food products. It is important to understand that this franchisee operates as a separate company distinct from McDonald’s USA, which means that all employment matters such as hiring, firing, staffing, supervision, and scheduling are managed solely by the franchisee. McDonald’s USA does not have control over these matters and will not be involved in any employment decisions or receive copies of job applications for this role. This ensures that employees are part of a distinct organization that maintains its unique work culture and management practices, while still delivering the trusted McDonald’s experience to customers.

The restaurant is part of the globally recognized McDonald’s brand, known for its fast-paced environment serving quality food, excellent customer service, and creating feel-good moments for its customers. The franchisee is committed to providing a positive work environment where employees can grow, develop leadership skills, and enjoy valuable benefits. The company values team energy, purpose, and continual improvement through coaching and collaboration. Employees have the opportunity to work flexible hours and pursue educational goals alongside their careers.

The role available is that of a Shift Manager, a dynamic leadership position where you will be responsible for overseeing shifts and ensuring customers have a fast, accurate, and friendly experience every time they visit the restaurant. A Shift Manager plays a key role in managing crew members and other managers during a shift, focusing on maintaining high standards in quality, service, and cleanliness. Shift Managers must monitor daily operations, performance, safety, and security, while also contributing to the restaurant’s profitability.

The position requires planning for each shift, managing inventory, ensuring food safety and cleanliness, providing exceptional customer service, scheduling staff, and training team members. It offers a chance to develop valuable skills relevant to the hospitality industry and leadership, particularly in fast food restaurant settings. Moreover, the franchisee encourages individuals with positive attitudes who are eager to work in a fast-paced environment to apply, fostering a culture that is both supportive and motivating.

As a Shift Manager, you will be empowered to take ownership of operational goals and targets during your shifts and assist departments in achieving their objectives. Experience in leadership roles in restaurants, retail, or hospitality is preferred, along with a flexible schedule and teamwork orientation. Candidates must be at least 18 years old to qualify for this management position.

This career not only offers competitive pay but also an array of excellent benefits that support employees’ personal and professional growth. Benefits include paid vacation days, paid holidays, sabbaticals, education assistance through programs like Archways to Opportunity, and medical, dental, and vision insurance. Additional perks like disability coverage, life and accident insurance, paid leaves of absence, and employee resource connections contribute to an overall supportive workplace culture.

Joining this franchise-operated McDonald’s restaurant offers you the chance to be part of a well-established brand while working in an independent setting that fosters leadership and career advancement opportunities. The employer is committed to creating a workplace where everyone can say yes to growth, learning, and success, making this a compelling opportunity for individuals ready to take the next step in their careers in the hospitality and service industry.

Job Requirements

  • must be 18 years or older
  • ability to lead a team
  • experience managing shifts or teams preferred
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • flexible availability
  • commitment to customer service and quality standards

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player
  • flexible schedule
  • passion for fast-paced environment
  • ability to coach and direct team members
  • strong communication skills
  • ability to meet quality and safety standards

Job Duties

  • lead shifts weekly
  • ensure customers get fast, accurate, friendly service
  • provide leadership to crew and managers during shifts
  • plan shift activities and monitor performance
  • ensure team meets McDonald’s standards
  • monitor safety, security, and profitability
  • communicate with next Shift Manager to prepare for shifts
  • perform food safety tasks
  • manage internal communication
  • handle inventory management
  • oversee daily maintenance and cleanliness
  • manage crew scheduling and training
  • ensure quality food production
  • deliver exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


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