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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance

Job Description

This job opportunity is offered by an independently owned and operated McDonald franchise, operating separately from McDonalda USA. As a franchisee, this establishment holds a license to utilize McDonalda branding, logos, and food products, providing customers with the distinctive McDonalda experience. However, it is important to understand that the franchisee functions as a separate business entity and independent employer responsible for all employment-related decisions including hiring, firing, staffing, and scheduling. This ensures that employees work directly under the franchisee and not McDonalda USA. This structure supports a close-knit team environment focused on delivering exceptional food and service within the globally... Show More

Job Requirements

  • minimum age of 18 years
  • prior leadership experience preferred
  • ability to work flexible hours
  • strong communication and interpersonal skills
  • capacity to manage multiple tasks under pressure
  • knowledge of food safety standards preferred

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment ideal
  • positive team player with flexible schedule
  • passion for fast-paced work environment
  • strong communication skills
  • ability to manage and motivate team
  • minimum age of 18 years

Job Duties

  • lead shifts every week
  • ensure customers get fast, accurate, friendly service
  • provide leadership to crew and other managers during shifts
  • plan and monitor shift performance
  • ensure team meets McDonald's quality, service, cleanliness standards
  • monitor safety, security, and profitability
  • communicate shift progress to next Shift Manager
  • meet shift targets and departmental goals
  • manage food safety
  • facilitate internal communication
  • oversee inventory management
  • maintain daily cleanliness and maintenance
  • manage crew effectively
  • ensure quality food production
  • deliver exceptional customer service
  • oversee safety and security protocols
  • schedule staff
  • conduct training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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