McDonald’s logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $1.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid sick leave
Tuition Reimbursement
Training and advancement opportunities
Employee Discounts
Paid vacation
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Adoption assistance
Matching gifts program

Job Description

This job posting is for a Shift Manager position at a restaurant owned and operated by an independent franchisee of McDonald's. Although McDonald's USA logos and food products are used at the restaurant, the franchisee is a separate company and employer responsible for all employment matters including hiring, firing, staffing, scheduling, discipline, and supervision. McDonald's USA does not control or have any involvement in employment decisions regarding this position. The role is part of a well-established fast food restaurant chain recognized globally for its commitment to quality, service, and community involvement.

The restaurant operates in a dynamic, fast-paced environment where team members work together to deliver excellent customer experiences through high-quality food production and friendly service. A Shift Manager in this environment takes a leadership role during their shifts, ensuring that every customer receives fast, accurate, and courteous service. The position offers competitive pay starting at $22 per hour, along with flexible scheduling to accommodate employees' personal and educational goals. This is an ideal opportunity for candidates seeking a satisfying career with advancement potential, valuable job training, and comprehensive benefits.

In the role of Shift Manager, you will oversee and motivate a team of crew members and other managers to maintain high standards of food safety, quality, cleanliness, and customer service throughout each shift. Responsibilities include managing inventory, ensuring compliance with safety and security regulations, communicating effectively with the incoming Shift Manager, and planning shift activities to maximize performance and profitability. The position requires someone who enjoys working in a fast-paced environment, possesses leadership capabilities, and has a passion for creating a positive workplace culture.

With a focus on employee growth, the company encourages the pursuit of education by providing tuition reimbursement, educational assistance, and access to programs such as Archways to Opportunity, which offers opportunities for earning a high school diploma, college tuition assistance, and English classes. The role is best suited for individuals with prior leadership experience in restaurant, retail, or hospitality settings, who are enthusiastic team players with flexible availability and a drive to succeed.

As a valued team member, a Shift Manager is eligible for an impressive range of benefits including paid vacation days, paid holidays, sabbaticals, medical, dental, and vision coverage, and additional support such as life insurance, short- and long-term disability insurance, and paid leaves of absence. Employee incentives also include service awards, employee resource connections, adoption assistance, and a matching gifts program. These benefits underscore the company’s commitment to supporting its employees both professionally and personally, making this an outstanding career opportunity in the food service industry.

Job Requirements

  • minimum age 18 years
  • previous management or supervisory experience preferred
  • ability to handle fast-paced work environment
  • strong leadership and team management skills
  • flexible availability
  • commitment to quality service and safety standards
  • excellent communication skills

Job Qualifications

  • prior leadership experience preferably in restaurant retail or hospitality
  • ability to work in a fast-paced environment
  • positive team player with strong leadership skills
  • flexible schedule
  • age 18 or older
  • good communication and organizational skills
  • passion for delivering excellent customer service

Job Duties

  • lead shifts ensuring customers receive fast accurate friendly service
  • provide leadership to crew and managers during shifts
  • plan and monitor shift performance to meet quality service and cleanliness standards
  • monitor safety security and profitability
  • communicate with incoming Shift Manager to prepare for smooth operations
  • manage scheduling and training
  • oversee food safety inventory management daily maintenance and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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