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Wendy's logo

Shift Manager *

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

medical benefits
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee assistance program
Unity Care

Job Description

Wendy's is one of the most recognized and beloved fast-food restaurant chains in the world, renowned for its fresh, quality food and friendly service. Established as a major player in the quick-service restaurant industry, Wendy's operates thousands of locations globally, offering customers a unique dining experience centered around fresh ingredients and commitment to quality. This particular Wendy's location is part of Manna Inc., a respected affiliate of several restaurant concepts based in Louisville, KY, and founded in 1988. Manna Inc. prioritizes fostering a diverse and inclusive work environment, supporting employees through initiatives such as the Unity Care Fund, a charity... Show More

Job Requirements

  • Ability to stand for extended periods
  • Perform repetitive motions using hands and arms
  • Frequent bending, stooping, squatting, stretching, twisting, and reaching
  • Capability to walk stairs and use ladders
  • Occasionally sit, talk, and listen actively
  • Ability to lift and carry up to 50 pounds
  • Compliance with food safety regulations
  • Flexible scheduling including nights, weekends, and holidays
  • Ability to work in loud, fast-paced environments
  • Willingness to work in varying temperature zones
  • Awareness of safety hazards
  • Use of personal protective equipment

Job Qualifications

  • Previous experience in food service
  • Supervisory or leadership experience preferred
  • Strong leadership and people management skills
  • Excellent customer service abilities
  • Clear verbal and written communication skills
  • Effective problem-solving skills
  • Strong organizational and multitasking capabilities
  • High attention to detail

Job Duties

  • Lead and manage restaurant staff during shifts
  • Ensure customer satisfaction through quality service
  • Oversee food preparation and maintain food safety standards
  • Manage daily operational activities including opening and closing procedures
  • Handle customer complaints and resolve issues promptly
  • Train and mentor new team members
  • Monitor inventory and order supplies as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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