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Wendy's logo

Shift Manager

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
employee recognition programs

Job Description

Wendy's is a globally recognized fast-food restaurant chain that prides itself on quality food, exceptional service, and a welcoming atmosphere. Founded by Dave Thomas, Wendy's has cultivated a strong brand reputation as a company that values doing the right thing, treating people with respect, and delivering food that exceeds expectations for a fast-food establishment. With thousands of locations worldwide, Wendy's continues to grow as a leader in the quick-service restaurant industry, offering a diverse menu that appeals to families and individuals alike. The company is committed to maintaining a vibrant and inclusive culture where employees feel valued and empowered to... Show More

Job Requirements

  • at least one year of restaurant work experience
  • high school diploma or GED
  • experience leading and managing a team
  • strong problem-solving skills
  • excellent customer service skills
  • ability to give and take direction
  • flexible work availability
  • willing to travel to other Wendy's locations as needed
  • able to stand and move for most of the shift
  • able to lift up to 50 lbs
  • able to handle weather-related work conditions
  • able to use restaurant equipment and follow brand standards

Job Qualifications

  • high school diploma or GED
  • experience leading and managing a team
  • excellent problem-solving skills
  • strong customer service and communication abilities
  • ability to give and receive direction effectively
  • flexible availability

Job Duties

  • manage restaurant operations during a shift
  • handle customer service issues professionally
  • lead and coach team members
  • ensure food safety and quality standards are met
  • train new employees on restaurant policies and procedures
  • maintain cleanliness and organization
  • oversee inventory and stock levels

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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