Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Employee Meals
promotion opportunities
Job Description
Popeye's is a well-known fast-food restaurant chain specializing in Louisiana-style fried chicken and other Southern-inspired cuisine. The company has built a strong reputation for delivering flavorful food and friendly service, making it a popular choice for customers seeking a quick and satisfying meal. As a franchise operation, Popeye's combines the advantages of a strong brand presence with local ownership that understands community needs and preferences. With a focus on quality, speed, and customer satisfaction, Popeye's restaurants are vibrant workplaces where team collaboration and operational excellence are highly valued.
We are currently seeking dynamic and motivated Shift Managers to join our team and play a central role in the daily operations of our restaurants. The Shift Manager position is a franchise role that demands leadership, excellent organizational skills, and a passion for delivering exceptional customer experiences. This role is crucial as Shift Managers are responsible for overseeing the restaurant during their shift, ensuring that all team members perform their duties efficiently and uphold the high standards Popeye's is known for.
Shift Managers will be tasked with maintaining the cleanliness and neatness of all employees, ensuring food safety, verifying the accuracy and quality of customer orders, and resolving customer complaints with professionalism and tact. They are integral to sustaining a positive work environment and promoting teamwork among staff. Additionally, these managers will handle important operational tasks such as completing daily sales reconciliation paperwork, scheduling employees, ordering food products, and training new hires in various aspects of restaurant operations.
The ideal candidate will have basic knowledge of Excel for data entry and familiarity with web browsers to manage hiring and training processes effectively. Experience in food service management or similar roles is highly advantageous, as it supports the ability to manage shift operations smoothly and meet organizational goals. Popeye's offers a competitive benefits package, including health, vision, and dental insurance, employee meals, and opportunities for career advancement through promotion from within. This role not only presents an excellent opportunity to join a growing fast-food leader but also to develop valuable management skills within an exciting and supportive work atmosphere.
We are currently seeking dynamic and motivated Shift Managers to join our team and play a central role in the daily operations of our restaurants. The Shift Manager position is a franchise role that demands leadership, excellent organizational skills, and a passion for delivering exceptional customer experiences. This role is crucial as Shift Managers are responsible for overseeing the restaurant during their shift, ensuring that all team members perform their duties efficiently and uphold the high standards Popeye's is known for.
Shift Managers will be tasked with maintaining the cleanliness and neatness of all employees, ensuring food safety, verifying the accuracy and quality of customer orders, and resolving customer complaints with professionalism and tact. They are integral to sustaining a positive work environment and promoting teamwork among staff. Additionally, these managers will handle important operational tasks such as completing daily sales reconciliation paperwork, scheduling employees, ordering food products, and training new hires in various aspects of restaurant operations.
The ideal candidate will have basic knowledge of Excel for data entry and familiarity with web browsers to manage hiring and training processes effectively. Experience in food service management or similar roles is highly advantageous, as it supports the ability to manage shift operations smoothly and meet organizational goals. Popeye's offers a competitive benefits package, including health, vision, and dental insurance, employee meals, and opportunities for career advancement through promotion from within. This role not only presents an excellent opportunity to join a growing fast-food leader but also to develop valuable management skills within an exciting and supportive work atmosphere.
Job Requirements
- Basic knowledge of Excel data entry
- understanding of web browsers to complete hiring and training duties
- high school diploma or equivalent
- prior experience in food service or restaurant management preferred
- availability to work varied shifts including weekends and holidays
Job Qualifications
- Basic knowledge of Excel data entry
- understanding of web browsers
- prior experience in food service management preferred
- strong leadership skills
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- high school diploma or equivalent
Job Duties
- Ensuring that all team members complete their shift excellence tasks for their assigned positions
- ensuring that employees are clean and neat in appearance
- personally demonstrating that customer needs are the highest priority
- ensuring food safety, quality, and accuracy of orders
- resolving customer complaints quickly while maintaining positive customer relations
- completing daily paperwork to reconcile sales
- training new employees in all aspects of the operation
- scheduling employees
- ordering food products for the store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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