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Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Referral Bonus Program
Direct Deposit
Comprehensive multi-faceted training program
defined career paths
Opportunity to learn the business from the ground up

Job Description

Kelemen Wendy's is a distinguished franchise outlet of the nationally recognized Wendy's fast-food chain. Known for its commitment to quality, customer service, and a positive work environment, Wendy's has established itself as a leader in the fast food industry across the United States and globally. Kelemen Wendy's specifically prides itself on not only providing delicious, freshly prepared meals but also on fostering a workplace culture where employees can learn, grow, and advance their careers in a dynamic environment. With a focus on teamwork and leadership development, Kelemen Wendy's stands out as an employer of choice for individuals seeking entry-level management roles in the food service sector. This location offers a supportive atmosphere where team members are encouraged to take initiative and develop their skills through hands-on experience and structured training programs.

The role of an entry-level manager at Kelemen Wendy's entails a balance of supervisory, operational, and customer-focused responsibilities. Supported by the General Manager and the broader management team, you will be tasked with training and overseeing crew members to ensure that the highest standards of food quality and customer service are maintained. The position requires a results-oriented approach, with a strong emphasis on leadership, problem-solving, and maintaining a safe food handling environment. As part of your duties, you will enforce food safety protocols, interact directly with customers to ensure satisfaction, and oversee cost control measures that contribute to the restaurant's profitability and efficiency.

This job is ideal for individuals interested in a hands-on role that provides comprehensive multi-faceted training and clearly defined career advancement opportunities within the Wendy's corporation. The company offers competitive wages, a referral bonus program, and direct deposit payment options to enhance employee satisfaction. The training program is designed to equip you with the essential skills and knowledge to navigate the business from the ground up, making this position a solid foundation for anyone aspiring to pursue a long-term career in restaurant management. Whether you already have some experience in the restaurant industry or are just starting out, this role invites motivated candidates to bring a strong customer focus and leadership skills to a fast-paced, physically demanding work environment where growth and success are rewarded.

Job Requirements

  • high school diploma or ged
  • one or more years' restaurant experience
  • open or flexible work availability
  • demonstrated ability to lead and manage a team in a fast-paced, physically demanding environment
  • excellent problem solving and decision making skills
  • ability to stand for long periods
  • ability to come to work promptly and regularly
  • ability to take direction and work well with others
  • ability to accomplish multiple tasks within established timeframes
  • ability to concentrate and perform duties accurately
  • ability to react to change productively and handle other tasks assigned
  • ability to learn and apply policies and procedures
  • ability to complete all applicable training programs

Job Qualifications

  • high school diploma or ged
  • one or more years' restaurant experience
  • demonstrated ability to lead and manage a team
  • strong problem solving and decision making skills
  • flexibility to work varied shifts
  • ability to stand for extended periods
  • effective communication and teamwork skills

Job Duties

  • train and supervise crew members
  • monitor and reinforce food safety standards and procedures
  • interact with customers to ensure positive experiences
  • execute cost control systems
  • lead and manage a team effectively in a dynamic environment
  • maintain punctuality and reliability in attendance
  • apply company policies and complete all required training programs

Job Criteria

Experience

Entry Level (1-2 years)


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