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Shift Manager

Bronx, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Equal opportunity employer

Job Description

YCH Wendy's is a growing quick service restaurant franchise dedicated to delivering exceptional service and quality food to its customers. As part of a renowned brand, Wendy's is known for its iconic menu items and commitment to customer satisfaction. Operating in a fast-paced environment, YCH Wendy's continually emphasizes strong leadership, teamwork, and a positive work culture to foster employee growth and operational excellence. The company is focused on expanding its team by hiring motivated individuals who aspire to build a rewarding career in the quick service restaurant industry. YCH Wendy's places a high priority on food safety, customer service, and... Show More

Job Requirements

  • High school diploma or GED
  • At least 1 year in a restaurant, retail, or customer service role
  • 6+ months of supervisory experience preferred
  • Ability to multitask
  • Leadership skills to motivate team and resolve customer concerns
  • Physical stamina to stand for long periods and lift up to 50 lbs
  • Flexibility to work various shifts including weekends
  • Willingness to complete ServSafe certification
  • Reliable transportation

Job Qualifications

  • High school diploma or GED
  • At least 1 year of experience in restaurant, retail, or customer service role
  • 6+ months of supervisory experience preferred
  • Ability to multitask and motivate a team
  • Strong problem-solving and customer service skills
  • Willingness to complete ServSafe certification during training
  • Reliable transportation to and from work

Job Duties

  • Train and support your team
  • Oversee daily operations
  • Deliver excellence in food quality, safety, and service
  • Lead by example by supervising and delegating tasks
  • Solve problems addressing customer feedback and operational challenges
  • Oversee opening and closing duties ensuring timely shifts
  • Maintain cleanliness, food safety, and prep standards
  • Lead kitchen operations ensuring food quality and safety
  • Mentor and develop team members
  • Drive a service culture
  • Plan daily operations and lead team huddles
  • Inspire loyalty and create memorable guest experiences

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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