Wendy's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Personal time off
short term disability
long term disability
Life insurance
401k with employer match
Employee Discount Program

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food offerings and customer-centric service. Founded with a commitment to delivering satisfaction through delicious meals and friendly service, Wendy's continues to grow and innovate in the competitive restaurant industry. With a focus on building a strong team-oriented culture, Wendy's restaurants provide an environment where employees are valued as part of the 'Wendy's family.' The company places great emphasis on fostering a positive workplace atmosphere that supports career growth, employee development, and work-life balance.

As a Shift Manager at Wendy's, you will play a pivotal role in guiding and leading your team to deliver superior service and operational excellence. This role demands a motivated individual with excellent interpersonal skills who can build and inspire a cohesive team that works well together. Shift Managers are the role models who set the tone for the friendly, family-focused environment within the restaurant. This position not only offers stable employment with flexible schedules designed to accommodate your personal life but also provides competitive pay with bonuses and a comprehensive benefits package including medical, dental, and vision plans, personal time off, and a 401(k) with employer matching.

The Shift Manager role encompasses various responsibilities including ensuring customer satisfaction, maintaining food safety standards, managing employee performance, and supporting operational goals. As a leader at Wendy's, you'll have the opportunity to develop your skills and advance your career, with many higher-level leadership roles filled by promoting from Shift Manager ranks. Whether you are looking to grow within the restaurant or beyond, Wendy's encourages continuous learning and growth, investing in your success with training and development programs.

This role requires someone who enjoys problem-solving and decision-making, thrives in a fast-paced environment, and is committed to enforcing proper procedures and a culture of food safety. Flexibility and reliability are essential, as is a genuine desire to nurture and grow your team while delivering an exceptional customer experience. Your leadership will be instrumental in achieving the restaurant's employee, customer, sales, and operational goals, upholding Wendy's brand standards, and contributing to a clean, welcoming, and efficient restaurant environment. If you are ready to be a leader and grow your career in a supportive, dynamic setting, Wendy's offers the perfect platform to achieve your professional aspirations.

Job Requirements

  • high school diploma or GED
  • must be at least 18 years of age
  • willing to obtain SERV Safe certification by end of training
  • reliable transportation
  • flexible work availability
  • ability to stand and move for most of the shift
  • willingness to support management team goals

Job Qualifications

  • high school diploma or GED
  • must be at least 18 years of age
  • excellent interpersonal skills
  • ability to build and lead a team
  • commitment to a customer first attitude
  • problem-solving and decision-making skills
  • dedicated to food safety standards

Job Duties

  • support the management team achieve our employee, customer, sales, and operational goals
  • stand and move for most - if not all - of your shift
  • use restaurant equipment such as a headset, register or grill
  • follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
  • obtain SERV Safe certification by end of training
  • secure reliable transportation to travel to your home store and other locations occasionally for training and other tasks

Job Criteria

Experience

Mid Level (3-7 years)


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