Shift Manager - 4080

Five Guys is a renowned fast-casual restaurant chain that specializes in serving outstanding burgers and fries in a clean, customer-focused environment. Founded with a commitment to quality and service, Five Guys has established itself as a leader in the burger industry with a strong emphasis on fresh ingredients and excellent customer experiences. Each restaurant is designed to maintain high standards of cleanliness, food quality, and customer satisfaction, ensuring that every visit leaves a positive impression. The company is known for its dynamic, fast-paced work culture that cultivates team spirit and professional growth. With plans to expand by opening over 1000 new locations across North America, Five Guys offers significant career growth opportunities and prioritizes internal promotion. Working at Five Guys means joining a company that values hard work, dedication, and a fun yet professional atmosphere where employees can thrive and succeed.

The Shift Manager role at Five Guys is a key leadership position responsible for overseeing daily restaurant operations in the absence of the General Manager. Shift Managers are trained across all crew and shift leader duties but carry additional responsibilities such as ensuring compliance with company standards in product preparation, timely and quality food delivery, customer interactions, restaurant maintenance, team leadership, and inventory control. This role requires a balance of hands-on involvement and management to maintain a fast, efficient, and friendly dining environment. The pay rate for this position is $19.00 per hour, supplemented by tips and bonus incentives, providing ample opportunity for earnings beyond the base wage. Benefits include customizable medical, dental, and vision plans, pet insurance, 401(k) with matching contributions based on eligibility, an Employee Assistance Program, and an Employee Relief Fund.

Shift Managers can expect to work within the restaurant’s standard hours, typically from 11:00 am to 10:00 pm, with no drive-thru services, maintaining a real work-life balance. Five Guys fosters a culture where food quality and food safety are taken very seriously, though the work environment encourages fun and camaraderie among staff. Employees receive free meals while working and have access to a Secret Shopper bonus plan that rewards exceptional service during specific shifts. The company looks for leaders who are honest, energetic, motivational, and fun, with a commitment to setting high standards for themselves and their teams. Core values such as remaining humble, exceeding expectations, always doing the right thing, and leading by example are central to the role and the company culture, promoting integrity and excellence at every level.