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Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Personal time off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu, including its signature square-shaped beef patties, fresh salads, and a range of delicious side items. Established in 1969, Wendy's has built a strong reputation for quality, customer service, and innovation in the quick-service restaurant industry. As one of the largest fast-food chains in the world, Wendy's prides itself on fostering a family-oriented and inclusive work environment where employees are valued and encouraged to grow their careers.

Joining Wendy's means becoming part of a family where diversity and teamwork are at the core of daily operations. The company offers a stable work environment with flexible scheduling options, making it an appealing choice for individuals seeking a balanced lifestyle while advancing their career. Wendy's provides substantial opportunities for career growth, emphasizing the promotion of internal talent, including the transition from Shift Manager roles to higher leadership positions within the organization.

The Shift Manager role at Wendy's is crucial for maintaining the excellent standards that customers expect. This leadership position involves guiding and motivating the restaurant team to work cohesively to achieve operational excellence, increase profitability, and deliver superior customer service. Shift Managers act as role models in the restaurant, setting the tone for a positive, fun, and family-like atmosphere where employees feel supported and empowered.

Shift Managers at Wendy's are responsible for managing daily restaurant operations, including overseeing food quality, cleanliness, customer satisfaction, and adherence to health and safety regulations. They play an active role in developing team members, fostering a "Customer First" mindset, and promoting a culture of food safety and proper procedures throughout the team. The position offers competitive pay with bonuses, comprehensive benefits, and an employee discount program to enrich the overall work experience.

Wendy's encourages career-minded and motivated individuals with strong interpersonal skills to apply, highlighting the importance of leadership, problem-solving abilities, and a commitment to team development. The company supports continuous learning and growth, providing the necessary training and resources for Shift Managers to advance within the company. With benefits including medical, dental, and vision insurance options, personal time off, and a 401(k) plan with employer match, Wendy's is dedicated to offering its employees a rewarding and supportive work environment.

If you're passionate about leadership, enjoy working in a team environment, and want to build a rewarding career in the fast-food industry, Wendy's Shift Manager position presents an exceptional opportunity to grow professionally while contributing to a brand known for its quality and customer focus.

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Willingness to obtain SERV Safe certification by end of training
  • Flexible work availability
  • Reliable transportation to travel to home store and other locations
  • Ability to stand and move for most of the shift
  • Problem-solving and decision-making skills

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Excellent interpersonal skills
  • Ability to build a team that works well together
  • Commitment to promoting proper procedures and a culture of food safety
  • Motivated and career-minded individual

Job Duties

  • Support the management team achieve our employee, customer, sales, and operational goals
  • Stand and move for most - if not all - of your shift
  • Use restaurant equipment such as a headset, register or grill
  • Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
  • Obtain SERV Safe certification by end of training
  • Secure reliable transportation to travel to your home store and other locations occasionally for training and other tasks

Job Criteria

Experience

Mid Level (3-7 years)


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