Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $14.00
Benefits
competitive compensation
performance bonus eligibility
401k plan
HSA plan
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid training
Complimentary meals on duty
meal discounts
Daily Pay Option
Opportunities for advancement
Job Description
Papa John’s is a leading international pizza delivery and carryout restaurant chain known for its commitment to quality ingredients and excellent customer service. Founded on the principle of using "Better Ingredients. Better Pizza," Papa John’s has built a strong reputation in the quick service restaurant (QSR) industry by focusing on providing fresh, high-quality pizza along with an inclusive and supportive work environment. The company prides itself on fostering a culture where every team member feels valued, empowered, and part of a diverse community. This inclusive culture is one of Papa John’s key strengths and competitive advantages in the marketplace.
As a fulltime Shift Leader at Papa John’s, you will play a crucial role in overseeing daily restaurant operations to ensure that customer satisfaction remains at the highest level. Your leadership and management skills will directly impact the productivity and morale of the team, enabling smooth and efficient operations throughout each shift. This position offers a competitive hourly wage of $11.00 to $14.00, with eligibility for performance bonuses that reward your dedication and hard work. The role requires you to lead by example, support company policies, and maintain compliance with all safety and business standards to keep the restaurant profitable and running smoothly.
In this position, you will supervise team members, manage customer service quality, and ensure that all products delivered meet Papa John’s hallmark of excellence. You will also be responsible for conflict resolution, motivating employees, and contributing to a positive workplace environment. The job requires physical stamina suitable for the demands of a fast-paced restaurant setting and flexibility to work during evenings, holidays, and weekends as needed. Papa John’s provides comprehensive training and offers numerous benefits including competitive compensation, paid training, diverse insurance options, and opportunities for career advancement. This role is ideal for individuals passionate about leadership in the food service industry and who thrive in a dynamic, team-oriented work environment.
As a fulltime Shift Leader at Papa John’s, you will play a crucial role in overseeing daily restaurant operations to ensure that customer satisfaction remains at the highest level. Your leadership and management skills will directly impact the productivity and morale of the team, enabling smooth and efficient operations throughout each shift. This position offers a competitive hourly wage of $11.00 to $14.00, with eligibility for performance bonuses that reward your dedication and hard work. The role requires you to lead by example, support company policies, and maintain compliance with all safety and business standards to keep the restaurant profitable and running smoothly.
In this position, you will supervise team members, manage customer service quality, and ensure that all products delivered meet Papa John’s hallmark of excellence. You will also be responsible for conflict resolution, motivating employees, and contributing to a positive workplace environment. The job requires physical stamina suitable for the demands of a fast-paced restaurant setting and flexibility to work during evenings, holidays, and weekends as needed. Papa John’s provides comprehensive training and offers numerous benefits including competitive compensation, paid training, diverse insurance options, and opportunities for career advancement. This role is ideal for individuals passionate about leadership in the food service industry and who thrive in a dynamic, team-oriented work environment.
Job Requirements
- minimum of 1 year experience in the quick service restaurant industry
- high school diploma or ged preferred
- familiarity with pos systems
- servsafe certification preferred
- availability to work evenings, holidays, and weekends
- strong leadership and conflict resolution skills
- excellent communication skills
- able to meet physical demands of restaurant environment
Job Qualifications
- high school diploma or ged preferred
- minimum of 1 year of experience in the quick service restaurant industry
- familiarity with pos systems preferred
- servsafe certification preferred
- strong knowledge of team leadership
- exceptional written and verbal communication skills
- ability to work flexible hours including evenings and weekends
Job Duties
- oversee restaurant operations during shifts to ensure quality and customer service
- lead by example and support company policies and procedures
- maintain compliance with safety and business standards
- manage team performance and resolve conflicts
- ensure profitability and smooth restaurant functioning
- support training and development of team members
- handle POS system operations and cash management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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