Shift Manager - 4058

Five Guys is a renowned fast-casual restaurant chain that has earned its reputation by serving outstanding burgers and fries made from fresh, high-quality ingredients. Established with a commitment to quality and customer satisfaction, Five Guys has grown to become a beloved dining destination, known for its clean restaurants and top-tier customer service approach. With a focus on creating a positive work environment and fostering career growth, Five Guys is expanding rapidly, with plans to open more than 1,000 new locations across North America. This expansion emphasizes promoting from within, providing employees with real opportunities to advance their careers.

The role of Shift Manager at Five Guys is critical to ensuring the smooth daily operations of the restaurant, particularly in the General Manager's absence. Shift Managers are trained to perform all duties carried out by Crew Members and Shift Leaders, with added responsibilities that include directing daily operations, ensuring compliance with company standards, managing inventory, maintaining restaurant cleanliness, and fostering positive customer relations. This position requires a leader who is energetic, motivational, and honest, with a strong commitment to creating a great workplace for their team while delivering exceptional food and service to customers. The pay for this position ranges from $18.00 to $20.00 per hour, plus tips and bonuses, providing a competitive compensation package.

Shift Managers at Five Guys work in a fast-paced, high-energy environment where they contribute to upholding the brand's core convictions: remain humble, exceed expectations, always do the right thing, and lead by example. Employees enjoy a work culture that takes food quality and safety seriously but fosters a fun and supportive atmosphere. Additionally, Five Guys offers comprehensive and customizable benefits, including medical, dental, vision, and pet insurance, a 401(k) plan with eligibility-based matching, and access to employee assistance and relief programs. The company also incentivizes performance through a Secret Shopper bonus plan, ensuring that everyone on the team during secret shop shifts is eligible for bonuses based on the results.

This role is ideal for individuals with 1-2 years of supervisory experience in food service or retail, who are passionate about creating excellent customer experiences and motivating their teams. Shift Managers at Five Guys must be dedicated to maintaining high standards for themselves and their teams, embodying the company’s values, and driving the restaurant’s success. The position offers not only a competitive base pay but also excellent potential for bonuses and career advancement within a growing company dedicated to employee development and success.