Shift Manager - 4050

Five Guys is a leading fast-casual restaurant chain well-known for serving outstanding burgers and fries in clean, friendly environments with exceptional customer service. Founded on principles of quality, customer satisfaction, and team empowerment, Five Guys has built a reputation for its fresh ingredients and high standards across all its locations. The company prides itself on its commitment to employee growth and maintaining a positive workplace culture that values humility, leadership, and ethical behavior. With plans to open over 1,000 new locations across North America, Five Guys presents abundant career advancement opportunities, particularly emphasizing internal promotion and development. The position being offered is a Shift Manager role, a pivotal leadership position responsible for overseeing daily restaurant operations in the General Manager's absence. This role is vital for maintaining the company’s standards for product preparation, customer relations, restaurant maintenance, team management, and inventory control.

The Shift Manager position is a dynamic role that demands a hands-on approach and a passion for delivering exceptional food and service experiences. Shift Managers are trained to perform all duties that Crew Members and Shift Leaders undertake, but with additional leadership responsibilities. This includes managing the restaurant's compliance with operational guidelines, supervising staff to ensure high-level customer service, and maintaining a clean and safe working environment. Shift Managers play an integral role in fostering an energizing and motivating work atmosphere where team members feel valued and supported. The position offers competitive pay starting at $16.00 per hour, supplemented by tips and bonuses, alongside a comprehensive benefits package that includes medical, dental, vision, pet insurance, and a 401(k) plan with match, subject to eligibility.

Employees in this role can expect a lively and fast-paced work environment characterized by real work-life hours – most locations operate between 11:00 AM and 10:00 PM without drive-thru services. The culture encourages fun and camaraderie while maintaining strict adherence to food quality and safety standards. Additionally, Shift Managers and their teams benefit from a secret shopper bonus program providing financial incentives based on the restaurant’s performance during evaluation visits. This role is well-suited for individuals who thrive in a team-oriented setting, exhibit strong leadership qualities, and have a passion for outstanding customer service and food excellence. Experience in supervisory roles within food service or retail, combined with an energetic, motivational leadership style, will position candidates for success within Five Guys. The company also prides itself on equal employment opportunities and strives to increase diversity in its workforce.