Shift Manager - 4017

Five Guys is a renowned fast-casual restaurant chain known for its commitment to serving outstanding burgers and fresh-cut fries in a clean and welcoming environment. Established with a focus on quality and exceptional customer service, Five Guys has built a strong reputation across the United States and North America for delivering not only delicious food but also a top-tier dining experience. Each restaurant emphasizes high standards of food safety and freshness, with a culture that values both the food and the people who make it. The company is currently expanding rapidly, with plans to open more than an estimated 1,000 new locations across North America, demonstrating significant growth opportunities for employees who are committed to advancing their careers within the organization. Five Guys is an equal opportunity employer that values diversity and strives to create an inclusive workplace where women, people of color, veterans, and individuals with disabilities are represented and supported.

The role of Shift Manager at Five Guys is a vital leadership position that requires a balance of hands-on operational skills and effective team management. Shift Managers receive comprehensive training to perform all duties typically handled by Crew Members and Shift Leaders, along with additional responsibilities that focus on managing the restaurant during the absence of the General Manager. This leadership role includes overseeing daily operations to ensure strict adherence to company standards across various domains, such as product preparation, delivery, customer relations, and restaurant maintenance. Additionally, Shift Managers are responsible for inventory management and fostering a positive team environment that motivates staff and ensures customers receive outstanding service. Working as a Shift Manager at Five Guys means you will be a key driver of performance, ensuring every shift runs smoothly and every customer leaves satisfied. This is an hourly position paying $20 per hour, with additional earning potential through tips and bonuses. Employees also enjoy real work-life balance with predictable operating hours, as most locations operate from 11:00 am to 10:00 pm and do not have drive-thrus.

Five Guys offers a comprehensive benefits package that includes medical, dental, and vision insurance, pet insurance, a 401(k) plan with company matching based on eligibility, as well as employee assistance programs and a relief fund supported by ownership and staff contributions. Employees have access to secret shopper bonus plans that reward high performance during monitored shifts, as well as free meals while working. The company prides itself on a fun and energetic work culture that values humility, exceeding expectations, doing the right thing, and leading by example. For those passionate about food service and eager to develop leadership skills, this role offers a dynamic, supportive, and rapidly growing environment with multiple pathways for advancement.