McDonald’s logo

Shift Manager 3pm - 12am

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

PTO
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Free Meals
Service awards
Employee resource program

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee licensed to use McDonald’s logos and food products. It is important for applicants to understand that this franchisee functions as a separate company and employer from McDonald’s USA, meaning all employment-related decisions including hiring, firing, discipline, supervision, staffing, and scheduling are solely managed by the franchisee. McDonald’s USA does not govern employment matters and will not have access to the applicant's employment application or be involved in employment decisions for this position. This independence gives the franchisee the flexibility to operate its restaurant with a unique business model while still adhering to McDonald’s brand standards and customer expectations.

The role being offered is that of a Shift Manager, a key leadership position within the restaurant. This role is designed for individuals who want a fulfilling career with opportunities for growth, good benefits, and a chance to advance within the company. Shift Managers play an essential part in ensuring each shift runs smoothly, delivering fast, accurate, and friendly service to customers while maintaining high quality, cleanliness, and safety standards. The position allows for flexibility in hours, making it suitable for candidates who wish to pursue education or build skills alongside their job. Shift Managers work closely with their teams, other managers, and crew members to foster an energetic and supportive work environment.

Shift Managers are responsible for leading their shifts by planning ahead, monitoring performance, and addressing any issues that arise to meet McDonald’s standards. They oversee critical operations including food safety, internal communication, inventory management, daily maintenance and cleanliness, crew management, quality food production, exceptional customer service, safety and security, scheduling, and training. These duties ensure that customers consistently receive outstanding service and that the restaurant operates efficiently. The role is hands-on and fast-paced, requiring leaders who are enthusiastic about working in a team and driving performance during busy periods.

Experience in leadership, preferably within the restaurant, retail, or hospitality industry, is preferred for this position. Shift Managers need to be positive team players with a flexible schedule who enjoy working in a dynamic environment. Candidates must be at least 18 years old to qualify for manager positions in corporate-owned McDonald’s restaurants. Beyond the leadership duties, this role offers a range of benefits supporting both personal and professional growth, including paid time off, educational programs, and health coverage.

Employees working as Shift Managers at this franchise-owned McDonald’s restaurant receive competitive pay and access to perks such as PTO, medical, dental, and vision coverage, flexible spending accounts, free meals, service awards, and employee resource programs. The company also offers educational assistance through programs like Archways to Opportunity, which provides resources such as high school completion, college tuition help, and English language courses. This comprehensive benefits package supports employees in reaching their goals and building their futures within the organization.

In summary, this Shift Manager role offers a rewarding career path with leadership responsibilities, a supportive team environment, and the chance to grow within a globally recognized brand backed by a dedicated franchise owner. It is an excellent opportunity for individuals seeking a flexible job with great benefits and the chance to develop professionally in the fast-paced food service industry.

Job Requirements

  • Must be at least 18 years old
  • Ability to work flexible hours
  • Previous leadership or management experience preferred
  • Must have good communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Commitment to delivering quality customer service
  • Availability to work varied shifts

Job Qualifications

  • Previous leadership experience preferred
  • Positive team player attitude
  • Ability to manage and motivate a team
  • Strong communication skills
  • Experience in restaurant, retail or hospitality environments preferred
  • Age 18 or older

Job Duties

  • Lead shifts to ensure fast, accurate and friendly customer service
  • Plan for each shift and monitor performance
  • Ensure food safety and quality standards
  • Manage crew and provide coaching and direction
  • Oversee inventory management and daily maintenance
  • Schedule staff and conduct training
  • Monitor safety, security and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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