Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
employee relief fund
secret shopper bonus plan
free meals while working
Job Description
Five Guys is a highly respected fast-casual restaurant chain known for its premium burgers, fresh-cut fries, and exceptional customer service. Established with a commitment to quality and cleanliness, Five Guys champions a culture that values teamwork, high standards, and an enjoyable work environment. With an aggressive expansion plan, Five Guys aims to open over a thousand new locations across North America, promising substantial career growth opportunities for employees seeking to advance within the company. Working at Five Guys means operating in a dynamic, fast-paced environment where food quality and food safety are prioritized without compromising the fun and energetic atmosphere that defines the brand.
The Shift Manager position at Five Guys is integral to ensuring excellent restaurant operations in the absence of the General Manager. Earning $18.00 per hour plus tips and bonuses, this role blends operational leadership with hands-on involvement by performing all duties of Crew Members and Shift Leaders. The Shift Manager is responsible for directing daily restaurant operations including product preparation, delivery, customer relations, team leadership, inventory management, and restaurant maintenance. This role requires a leader who is motivated, honest, and dedicated to creating a positive workplace culture and delivering outstanding customer experiences consistently. Benefits are comprehensive and customizable, including medical, dental, vision, pet insurance, 401(k) with a match program, employee assistance programs, and special bonus plans such as secret shopper incentives. By joining Five Guys, shift managers gain the advantage of competitive pay, career advancement, a fun and supportive work culture, free meals during shifts, and opportunities to develop management skills in a growing enterprise. The core convictions—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—serve as guiding principles to excel in this role and foster a motivated team environment.
The Shift Manager position at Five Guys is integral to ensuring excellent restaurant operations in the absence of the General Manager. Earning $18.00 per hour plus tips and bonuses, this role blends operational leadership with hands-on involvement by performing all duties of Crew Members and Shift Leaders. The Shift Manager is responsible for directing daily restaurant operations including product preparation, delivery, customer relations, team leadership, inventory management, and restaurant maintenance. This role requires a leader who is motivated, honest, and dedicated to creating a positive workplace culture and delivering outstanding customer experiences consistently. Benefits are comprehensive and customizable, including medical, dental, vision, pet insurance, 401(k) with a match program, employee assistance programs, and special bonus plans such as secret shopper incentives. By joining Five Guys, shift managers gain the advantage of competitive pay, career advancement, a fun and supportive work culture, free meals during shifts, and opportunities to develop management skills in a growing enterprise. The core convictions—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—serve as guiding principles to excel in this role and foster a motivated team environment.
Job Requirements
- high school diploma or equivalent
- 1-2 years supervisory experience preferred
- availability to work shifts between 11 am and 10 pm
- ability to manage a fast-paced environment
- strong interpersonal and communication skills
- willingness to follow company policies and core convictions
Job Qualifications
- 1-2 years of supervisory experience in food service or retail preferred
- strong leadership and motivational skills
- ability to create a positive work environment
- excellent customer service orientation
- high standards of honesty and integrity
- energetic and fun personality
- commitment to food quality and safety
Job Duties
- perform crew member and shift leader duties
- direct daily restaurant operations in general manager’s absence
- ensure compliance with company standards in product prep, delivery, and customer service
- maintain restaurant cleanliness and upkeep
- manage team and inventory
- handle other assigned duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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