Shift Manager - 1708

Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries with an emphasis on quality, cleanliness, and exceptional customer service. Established with a mission to provide a top-tier dining experience, Five Guys operates numerous locations across North America and plans to expand significantly, aiming to open more than 1,000 new restaurants. The company prides itself on using fresh, high-quality ingredients and maintaining a fun and engaging work environment where food quality and safety are taken seriously, but the culture remains light and enjoyable.

As a shift manager at Five Guys, you will play a crucial role in ensuring the smooth and efficient daily operations of the restaurant, especially in the absence of the General Manager. This role requires a versatile team leader who is trained to perform all duties undertaken by Crew Members and Shift Leaders, with added responsibilities related to team management, inventory oversight, and maintaining operational standards. Shift managers are expected to uphold the company's high standards in food preparation, customer relations, restaurant cleanliness, and team motivation. With a competitive pay rate of $19.00 to $20.00 per hour, plus tips and bonuses, the position offers a financially rewarding opportunity in a dynamic, growth-oriented company.

The role is ideal for candidates who thrive in fast-paced environments, enjoy leading teams, and are passionate about delivering excellent customer service. Five Guys supports their employees with comprehensive benefits, including medical, dental, vision, and pet insurance, a 401(k) plan with company match, and access to employee assistance programs and relief funds. Additionally, the company promotes career growth from within, providing employees with ample opportunities to advance as new locations open. Shift managers will also benefit from the Secret Shopper bonus plan, which rewards teams based on periodic evaluations of service and quality.

Working at Five Guys means engaging in a high-energy atmosphere where teamwork and attitude significantly impact the guest experience. Shift managers set the tone for the team, motivating staff to exceed customer expectations while embodying the company's core values of humility, integrity, leadership, and dedication. The role also includes perks such as free meals while on shift and a supportive culture focused on employee well-being and professional development. Overall, the position offers a rewarding mix of leadership responsibilities, hands-on duties, and growth potential within a respected restaurant brand that values its people and their contributions.