Shift Manager - 1439

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries prepared with fresh, high-quality ingredients. Celebrated for its commitment to cleanliness and a top-tier customer service approach, Five Guys has grown into a trusted name in the food service industry with a rapidly expanding footprint across North America. The company prides itself on fostering a positive work environment that values food quality, food safety, and exceptional customer experiences. With ambitious plans to open more than 1000 new locations, Five Guys emphasizes internal promotions and career growth opportunities, providing employees with a path for professional advancement within the brand.

This position is for a Shift Manager role at Five Guys, offering a competitive hourly wage of $20.00 plus tips and bonuses. Shift Managers are integral to the successful daily operations of the restaurant, especially in the General Manager’s absence. The role entails a wide range of responsibilities, including managing product preparation, customer relations, and maintaining restaurant standards. Shift Managers are expected to be versatile, performing all duties completed by Crew Members and Shift Leaders, yet also taking on additional leadership and operational tasks. This role offers real-world hours, typically between 11:00 am and 10:00 pm, without the complications of drive-thru service, fostering a dynamic and lively working atmosphere.

The Shift Manager will ensure compliance with all company standards across the restaurant’s operations, including team supervision, inventory management, and restaurant maintenance. This role also carries the responsibility of motivating and guiding the team to deliver exceptional customer service consistently. Five Guys cultivates an environment where every team member is encouraged to exceed expectations, lead by example, and do the right thing. The company offers comprehensive benefits to eligible employees, such as medical, dental, vision, and pet insurance, alongside a 401(k) retirement plan with matching contributions. Additionally, employees benefit from an Employee Assistance Program and an Employee Relief Fund, underlining Five Guys’ commitment to holistic employee wellbeing.

Shift Managers at Five Guys work in a fast-paced, energetic setting where they support and enforce high standards for food quality and safety while ensuring a fun and engaging workplace culture. This includes overseeing a Secret Shopper bonus plan that rewards all team members during specific shifts based on customer feedback. Candidates looking for a job with meaningful growth potential, competitive compensation, and a supportive team environment will find this role appealing. It requires individuals who are motivated, energetic, honest, and dedicated to creating a positive and efficient workplace while delivering memorable dining experiences to customers.