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Shift Manager

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Opportunities for advancement
Training and development programs
Supportive team environment

Job Description

Desert De Oro Foods (DDO) is a renowned foodservice company that has built a reputation on a foundation of trust, loyalty, and excellence. Known for its unwavering commitment to leadership development, managerial proficiency, and operational excellence, DDO has consistently excelled in managing restaurants and driving sales growth despite economic challenges. The company’s award-winning management team is a testament to its strong culture and leadership focus. Desert De Oro Foods operates within the restaurant industry and emphasizes creating a positive work environment where employee growth and customer satisfaction go hand in hand. The company’s motto, "BE THE RESTAURANTS OUR GUESTS DESIRE,... Show More

Job Requirements

  • Must be at least 18 years old
  • must have reliable transportation
  • must pass a background check criteria
  • able to do basic business math
  • able to stock shelves and coolers
  • able to clean the parking lot and surrounding grounds
  • able to sweep and mop floors
  • able to lift, carry out trash containers, and place in an outside bin
  • able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90% of shift time

Job Qualifications

  • Must have leadership or supervisory experience
  • strong communication and interpersonal skills
  • ability to solve problems effectively
  • experience in foodservice or restaurant environment preferred
  • ability to train and develop team members
  • basic math skills
  • customer service orientation
  • ability to work in a fast-paced environment
  • high school diploma or equivalent

Job Duties

  • Execute responsibilities for people, customer, and service
  • ensure that all Team Members complete their tasks for their assigned positions
  • ensure that employees are clean and neat in appearance
  • personally demonstrate that customer needs are the highest priority
  • ensure food safety, quality, and accuracy of orders
  • resolve customer complaints quickly while maintaining positive customer relations
  • greet customers with a smile, is polite and pleasant when speaking with customers
  • work with management and fellow employees to serve customers with a sense of urgency
  • cooperate with peers, work with fellow employees as part of a team, help others when they need a hand
  • provide regular feedback to the RGM on the performance of Team Members
  • provide ongoing constructive and complimentary feedback to Team Members
  • actively participate in the training of Team Members
  • handle conflicts constructively and work with RGM to achieve resolution
  • assist profit & loss management by following cash control/security procedures, maintaining inventory and managing labor
  • oversee proper product preparation, rotation, portioning, cooking, and holding times
  • assist RGM with facility maintenance and ensure health and safety standards are followed at all times
  • understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
  • provides appropriate notice when unable to be at work
  • understands and uses approved time-keeping system, including accurately recording all hours worked

Job Location

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