The Wendy's Company logo

Shift Manager. 13210

Akron, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Life insurance
Paid vacation
free meals during shift
Career development opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and customer-focused service. Founded by Dave Thomas, Wendy's stands out in the quick-service restaurant industry due to its commitment to employee development, community engagement, and outstanding dining experiences. With numerous locations across the United States and worldwide, Wendy's continues to expand its legacy by fostering a culture that treats its employees like family. This approach has created an environment where dedication and hard work are acknowledged and rewarded, encouraging career growth among all team members. Wendy's prides itself on being an Equal Opportunity Employer who offers competitive salaries, comprehensive benefits, and ample opportunities for internal promotions. Each restaurant operates under a franchise model with independently owned and operated units, allowing for localized management and tailored community involvement.

The role of a Manager at Wendy's offers an exciting opportunity to lead in a dynamic and fast-paced environment. Managers play a crucial role in upholding the company's values by maintaining operational excellence, enhancing customer satisfaction, and supporting team members in their career development. This position provides a competitive salary and a benefits package including medical, dental, and life insurance. Managers also receive paid vacation, free meals during shifts, and access to an excellent support network. The job includes 8 to 12 weeks of personalized training designed to equip managers with tools and knowledge to achieve their professional objectives. Leadership development is a key part of the manager's role, with well-defined career paths available for those interested in pursuing long-term careers with Wendy's. Working as a Manager at Wendy's means joining a workplace culture that values integrity, promotes continuous learning, and celebrates commitment and success. With the support of franchisees who manage locations independently, Wendy's Managers can expect to thrive in their roles with robust mentorship, hands-on experience, and significant opportunities for advancement.

Job Requirements

  • Ability to stand for long periods with frequent bending and lifting
  • ability to travel to other restaurants or area office as needed
  • ability to use headset and general restaurant equipment
  • ability to use keyboard and computer
  • punctuality and reliable attendance
  • ability to take direction and work well with others
  • ability to multitask and meet deadlines
  • ability to learn and apply company policies and procedures
  • ability to complete all training programs

Job Qualifications

  • Previous experience in restaurant or retail management
  • strong leadership and interpersonal skills
  • ability to work in fast-paced environments
  • excellent communication skills
  • basic computer proficiency
  • understanding of health and safety standards
  • problem-solving abilities

Job Duties

  • Oversee daily restaurant operations to ensure efficient service
  • manage staffing levels and employee scheduling
  • maintain high standards of customer service
  • ensure compliance with health and safety regulations
  • train and develop restaurant staff
  • handle customer concerns and feedback
  • manage inventory and order supplies

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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