Shift Manager - 1282

Five Guys is a renowned fast-casual restaurant chain famous for serving outstanding burgers and fries in a clean and welcoming environment, offering a top-tier customer service approach. Established with a focus on quality, Five Guys prides itself on using fresh ingredients and maintaining high standards of food safety and quality. The company operates numerous locations across North America and is planning to expand with over 1000 new locations in the near future, providing significant career growth opportunities. The restaurant offers a vibrant, fast-paced, and high-energy work environment that values both the employee experience and customer satisfaction. Employees at Five Guys benefit from a culture that emphasizes teamwork, motivation, and fun, with a commitment to excellence and humility at the core of its business philosophy.

The position of Shift Manager at Five Guys involves significant responsibility, acting as the key leader during the absence of the General Manager. This role requires the ability to oversee daily restaurant operations, ensuring full compliance with company standards across various areas such as product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory management. Shift Managers receive comprehensive training to perform all duties carried out by Crew Members and Shift Leaders, while also developing skills necessary for higher leadership positions within the company. Compensation for this position includes a competitive base pay of $16.00 per hour, along with tips and bonuses, providing an attractive earning potential.

Shift Managers at Five Guys are expected to facilitate a smooth operation, motivated by the company's core convictions: remain humble, exceed expectations, always do the right thing, and lead by example. This role offers comprehensive benefits including medical, dental, vision, pet insurance, and a 401(k) plan with company match based on eligibility. Additionally, there are unique incentive programs such as the Secret Shopper bonus plan where team members can earn extra bonuses twice weekly based on customer service evaluations. Free meals during work shifts and access to employee assistance programs further enhance the overall benefits package.

Five Guys is committed to creating a workplace that reflects diversity, inclusivity, and equal employment opportunities for all individuals. Employees are supported with resources aimed at professional development and well-being. The company values honesty, energy, motivation, and fun, seeking candidates who are passionate about creating a great team environment and delivering exceptional customer service with a smile. This role is ideal for individuals with 1-2 years of supervisory experience in food service or retail, who are eager to lead effectively and contribute to the success of a rapidly growing restaurant brand.