Shift Manager - 1157

Five Guys is a renowned fast-casual restaurant chain celebrated for serving outstanding burgers and fries in clean, welcoming environments paired with top-tier customer service. The company has rapidly expanded across North America, known not just for its quality food but also for fostering a positive and energetic workplace culture. Its commitment to excellence is reflected in every aspect of restaurant operations, from food preparation using fresh, high-quality ingredients to maintaining a fun yet professional atmosphere that values food safety and employee satisfaction. As part of this thriving brand, Five Guys is dedicated to real work-life balance with hours aligned realistically to the restaurant’s operational schedule, typically from 11:00 a.m. to 10:00 p.m., eliminating the stress of drive-thru service. Comprehensive benefits, including medical, dental, vision, pet insurance, and 401(k) with company match, are offered to eligible employees, signaling the company’s investment in employee well-being and long-term growth. The company also promotes career advancement from within, with plans for opening over a thousand new locations across North America, making it an excellent opportunity for anyone looking to grow their career in the hospitality industry.

The Shift Manager role at Five Guys is critical to maintaining the high standards that customers expect. Shift Managers are trained to perform all duties of Crew Members and Shift Leaders while taking on additional responsibilities to oversee daily operations during the absence of the General Manager. This includes ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory management. The role demands a proactive, motivational leader who can create an exceptional work environment and uphold Five Guys’ core convictions of humility, exceeding expectations, doing the right thing, and leading by example. Shift Managers are integral to team success and customer satisfaction, rewarded with competitive pay at $18.00 per hour plus tips and bonuses including secret shopper bonuses awarded based on weekly evaluations. The position offers a fast-paced, high-energy working environment where professional growth is encouraged, and employees enjoy perks such as free meals while working and a supportive company culture dedicated to quality and integrity.