Shift Manager - 0693

Five Guys is a well-established fast-casual restaurant chain specializing in top-quality burgers and fries, known for its commitment to fresh ingredients, excellent food quality, and exceptional customer service. Founded in 1986, Five Guys has grown exponentially with the opening of new locations across North America. The company prides itself on maintaining a clean and welcoming environment, fostering a positive work culture where team members feel valued and motivated. With plans to continue expanding through the opening of over 1,000 new stores, Five Guys offers promising career growth opportunities for those who wish to build a long-term career in the food service industry.

This position is for a Shift Manager who will play a vital role in the daily operation of the restaurant during the General Manager's absence. Responsible for overseeing and ensuring compliance with company standards related to product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory control, the Shift Manager ensures that everything runs smoothly and efficiently. The role requires leadership, responsibility, and a focus on creating an enjoyable dining experience for customers. Shift Managers at Five Guys are also trained to perform the duties of Crew Members and Shift Leaders, enabling them to support their team effectively and maintain high service standards.

The compensation for this role is $18.00 per hour, with additional opportunities to earn tips and bonuses. The work schedule aligns with normal restaurant hours, typically opening at 11:00 am and closing at 10:00 pm, without drive-thru service. The position is designed to provide a realistic work-life balance while engaging in a fast-paced, energetic environment.

Candidates can expect a range of benefits, including comprehensive and customizable medical, dental, and vision insurance plans, pet insurance, and a 401(k) plan with a company match based on eligibility. The company also offers an Employee Assistance Program and an Employee Relief Fund, reflecting its commitment to supporting its workforce. Furthermore, an innovative Secret Shopper bonus plan rewards employees for excellent service during bi-weekly evaluations. Every team member working during these shifts has the chance to earn bonuses, fostering a motivated and performance-driven environment.

Five Guys emphasizes a fun yet professional workplace culture where food quality and food safety are taken seriously, but the work atmosphere remains upbeat and enjoyable. The company values honesty, energy, motivation, and fun in its team members and encourages leadership by example and setting high standards for oneself and the team. Fundamental values such as humility, exceeding expectations, doing the right thing, and leading by example are core convictions that every employee is expected to uphold. These values help maintain the high level of customer satisfaction and employee engagement that Five Guys is known for.

With a focus on promoting from within, Five Guys offers genuine career advancement alongside the chance to work in a dynamic, fast-food environment that prioritizes quality and customer service. This is an excellent opportunity for individuals with supervisory experience who are passionate about the food service industry and aspire to lead and inspire a team while delivering outstanding food and customer experiences.