Five Guys logo

Shift Manager - 0678

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
employee relief fund
Secret shopper bonus
Free Meals
Paid Time Off

Job Description

Five Guys is a leading fast casual restaurant chain renowned for serving high-quality burgers and fries in a clean, friendly environment. With a commitment to premium ingredients and outstanding customer service, Five Guys has rapidly expanded across North America and is planning to open more than 1000 new locations. This growth emphasizes promoting from within, offering real career advancement opportunities to its employees. The company is committed to creating an inclusive and supportive workplace, reflecting its core convictions of humility, exceeding expectations, doing the right thing, and leading by example. The employment type for this position is hourly, with a pay rate of $18.00 per hour plus tips and bonuses, making it a competitive offering in the fast food industry. The company also participates in eVerify to confirm the employment eligibility of new hires and maintains a strong stance on equal employment opportunity, striving to increase representation of women, people of color, veterans, and individuals with disabilities in all areas of the company.

The role of Shift Manager at Five Guys involves stepping into a leadership position that carries significant responsibility. Shift Managers are trained to perform all duties handled by Crew Members and Shift Leaders, with additional obligations to oversee the restaurant's daily operations during the General Manager's absence. These duties include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory management. Shift Managers play a critical part in maintaining the restaurant's high standards of food quality and safety while fostering a fun and collaborative work environment. A successful Shift Manager at Five Guys will be motivated, energetic, honest, and dedicated to creating a positive workplace culture. The role promises a fast-paced and high-energy atmosphere where employees work with fresh ingredients of the highest quality. Compensation includes a competitive base pay augmented by a secret shopper bonus plan, comprehensive benefits packages, and free meals during shifts. The position provides an excellent opportunity for individuals seeking to grow with the company and be part of a dynamic team that values leadership, integrity, and exceptional customer service.

Job Requirements

  • high school diploma or equivalent
  • prior supervisory experience preferred
  • availability to work 11:00 am to 10:00 pm shifts
  • ability to work in a fast-paced environment
  • excellent communication skills
  • commitment to food safety and quality standards

Job Qualifications

  • 1-2 years of supervisory experience in food service or retail preferred
  • ability to create a positive work environment
  • strong customer service skills with a friendly and energetic attitude
  • honest, motivational, and fun personality
  • high personal and team standards

Job Duties

  • perform all duties of crew members and shift leaders
  • direct daily operations in the general manager’s absence
  • ensure compliance with company standards in product preparation and delivery
  • manage customer relations
  • maintain restaurant cleanliness and maintenance
  • lead and manage team members
  • oversee inventory management

Job Criteria

Experience

Mid Level (3-7 years)


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