Five Guys logo

Shift Manager - 0678

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
employee relief fund
Paid Time Off
Free Meals

Job Description

Five Guys is a celebrated fast-casual restaurant chain renowned for its commitment to serving outstanding burgers and fries, prepared fresh in clean and welcoming locations. Known for its top-tier customer service, Five Guys emphasizes quality, cleanliness, and a positive dining experience for guests. With a strong culture rooted in respect, growth opportunities, and teamwork, Five Guys is expanding rapidly with plans to open over 1000 new locations across North America, fostering an environment ripe for career development and internal promotion.

The role of Shift Manager at Five Guys is a vital leadership position that involves overseeing daily restaurant operations especially during the General Manager’s absence. This position offers an exciting opportunity to manage and motivate a team while ensuring that every aspect of the restaurant meets the high standards set by the company. Shift Managers are expected to be hands-on leaders, ready to perform all duties that Crew Members and Shift Leaders do, such as food preparation, customer service, and maintaining the cleanliness and safety of the restaurant. Beyond these responsibilities, they carry the crucial tasks of directing daily operations, managing inventory, and fostering a positive work environment.

Working at Five Guys means being part of a fast-paced, high-energy workspace where employees enjoy fresh ingredients and the highest quality food products. The company offers a competitive wage of $18.00 per hour plus tips and bonuses, creating an appealing compensation package that rewards hard work and dedication. Employees benefit from comprehensive and customizable insurance plans including medical, dental, vision, and even pet insurance, plus a 401(k) plan with matching contributions, which supports long-term financial security.

Shift Managers play a critical role in upholding the Five Guys Core Convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example. These guiding principles shape the company’s culture and the way business is conducted every day. The ability to lead by example, be honest, energetic, motivational, and fun are key qualities sought in candidates for this role. With structured opportunities for career advancement, a supportive team environment, and a fun workplace culture, this position not only promises a rewarding job but a career with built-in growth potential.

Job Requirements

  • 1-2 years of supervisory experience in a food service or retail environment preferred
  • ability to lead and motivate a team
  • strong communication and interpersonal skills
  • availability to work within operating hours of 11:00 am to 10:00 pm
  • commitment to upholding company standards and values
  • ability to perform physical tasks associated with food service
  • willingness to comply with company policies and safety regulations

Job Qualifications

  • 1-2 years of supervisory experience in food service or retail preferred
  • strong leadership and team management skills
  • excellent customer service abilities
  • ability to work in a fast-paced environment
  • motivated, honest, and energetic personality
  • high school diploma or equivalent

Job Duties

  • Perform all crew member and shift leader duties as needed
  • direct daily restaurant operations in general manager’s absence
  • ensure compliance with company standards including product preparation, delivery, and customer relations
  • maintain restaurant cleanliness and safety
  • manage team schedules and inventory
  • motivate and develop team members
  • handle bonus programs and secret shopper evaluations

Job Criteria

Experience

Mid Level (3-7 years)


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