Shift Manager - 0674

Five Guys is a renowned fast-casual restaurant chain celebrated for its outstanding burgers and fries, exceptional customer service, and commitment to quality. Established with a focus on serving fresh and high-quality products in a clean and welcoming environment, Five Guys has grown significantly, opening numerous locations throughout North America. The company prides itself on creating an energetic and enjoyable workplace that values both food quality and food safety, while fostering a culture that balances professionalism with fun. This approach has earned Five Guys a loyal customer base and recognition as a leader in the quick-service restaurant industry. Employment with Five Guys offers not only a chance to be part of a dynamic and expanding team but also an opportunity to grow a meaningful career with numerous prospects for advancement.

The position of Shift Manager at Five Guys is an integral leadership role within the restaurant operations team. Shift Managers are entrusted with managing all aspects of daily restaurant operations during their shifts, especially in the absence of the General Manager. They are cross-trained to perform all duties of Crew Members and Shift Leaders and take on additional responsibilities such as directing the team, ensuring compliance with company standards in product preparation, delivery, customer relations, restaurant maintenance, team and inventory management, along with other assigned tasks. This role requires a blend of leadership, operational expertise, and a commitment to delivering outstanding customer experiences. The pay for this position ranges from $16.00 to $18.00 per hour, supplemented by tips and bonuses, making it a competitive opportunity for individuals passionate about the food service industry.

Shift Managers at Five Guys can expect a fast-paced, high-energy workplace where their leadership skills and dedication to quality customer service are highly valued. The work hours align closely with the restaurant’s operational schedule, typically opening at 11:00 am and closing at 10:00 pm, without drive-thru services, which helps maintain focus on quality and personalized service. Five Guys offers comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and a 401(k) plan with matching contributions for those who qualify. Employees also have access to an Employee Assistance Program and an Employee Relief Fund, underscoring the company’s commitment to supporting its team members both professionally and personally.

Career growth is a significant advantage at Five Guys, with plans to open over 1000 new locations across North America, emphasizing promoting from within to help employees build lasting careers. Additionally, the company runs a Secret Shopper bonus plan, where team members working during secret shop visits are eligible for bonuses based on performance, creating further incentive for excellence.

Five Guys is looking for individuals with 1-2 years of supervisory experience in food service or retail environments, who are passionate about creating a positive workplace and committed to serving amazing food with enthusiasm and integrity. Candidates should embody the company’s core convictions of remaining humble, exceeding expectations, always doing the right thing, and leading by example. These values drive the culture and operational success of Five Guys, making it an exceptional place to work and grow.