Five Guys logo

Shift Manager - 0663

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(K) Plan with Match
Employee assistance program
employee relief fund
Paid Time Off
Free Meals
Bonus programs

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in serving outstanding burgers and fries. Known for its commitment to quality food, excellent customer service, and clean dining environments, Five Guys has built a strong reputation across North America. The company prides itself on using fresh ingredients and delivering a high-energy, fun work atmosphere while maintaining serious standards in food quality and food safety. With plans for significant expansion, including the opening of over 1000 new locations, Five Guys offers real career growth opportunities and emphasizes promoting from within.

The position offered is that of a Shift Manager, a key leadership role within the restaurant. Shift Managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities that include directing daily operations in the absence of the General Manager. This involves ensuring compliance with company standards in areas such as product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory control. The role is designed for energetic and motivational individuals who set high standards and take pride in creating a positive work environment for their teams.

This is a part-time or full-time hourly position paying $18.00 per hour plus tips and bonuses. Working hours generally align with restaurant hours, typically from 11:00 am to 10:00 pm, without drive-thru service. The job offers a fast-paced, high-energy workplace, where team members can enjoy competitive pay, potential bonuses through a Secret Shopper program, free meals during work shifts, and a comprehensive benefits package. Benefits include medical, dental, vision, pet insurance, and a 401(k) plan with a company match based on eligibility. Additional support is available through an Employee Assistance Program and an Employee Relief Fund.

Job Requirements

  • One to two years of supervisory experience in food service or retail preferred
  • Ability to manage daily restaurant operations
  • Strong communication skills
  • Availability to work from 11:00 am to 10:00 pm
  • Passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment
  • Commitment to uphold company policies and standards

Job Qualifications

  • One to two years of supervisory experience in food service or retail preferred
  • Strong leadership and motivational skills
  • Ability to create a positive work environment
  • Excellent customer service skills
  • Energetic and fun personality
  • High personal and team standards
  • Honest and reliable character

Job Duties

  • Perform all duties of crew members and shift leaders
  • Direct daily restaurant operations in the absence of the General Manager
  • Ensure compliance with company standards in product preparation and delivery
  • Manage customer relations and ensure excellent service
  • Oversee restaurant maintenance and cleanliness
  • Manage team performance and motivation
  • Handle inventory control and other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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